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International Air Freight Coordinator

2 months ago

Burlingame, California, United States Spectra360 Full time

Are you prepared to advance your career in the dynamic field of international logistics? This position presents a unique opportunity to be at the center of global commerce, ensuring the seamless and effective transportation of goods across international borders. As an Air Export Specialist at Spectra360, you will be instrumental in a company recognized for its creativity and dedication to quality. You will have the authority to oversee intricate logistics, forge connections with clients and global partners, and make a meaningful contribution to our operational success. With a defined career trajectory for growth and the possibility of earning quarterly incentives, this role offers both professional development and financial benefits.

If you are meticulous, excel in collaborative settings, and are keen to enhance your skills in a global context, this role is an excellent fit for you.

Position Overview:

This role is accountable for managing the exportation of products, equipment, and materials via air freight. The position guarantees adherence to applicable local, national, and international regulations while complying with organizational standards. Furthermore, it involves delivering exceptional customer service to exporting clients, encompassing bookings, rate management, documentation, accounting, and issue resolution.

Key Responsibilities:

  • Prepare and organize all essential documentation for the efficient, cost-effective, and lawful execution of air export operations.
  • Coordinate cargo collection and transfer, while tracking shipment progress.
  • Engage with export-related authorities, customers, and suppliers to ensure efficient and compliant processes.
  • Communicate with overseas agents and clients promptly, including pre-alerts, rate inquiries, and shipment status updates.
  • Monitor shipments and keep clients and agents informed of their status.
  • Create and maintain comprehensive customer files.
  • Review files for accuracy and completeness.
  • Interact with colleagues in a professional and courteous manner.
  • Complete US Customs AES filings.
  • Manage operational and customer Key Performance Indicators (KPIs).

Qualifications:

  • Exceptional organizational abilities.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Office Suite.
  • Detail-oriented with the capacity to multitask and meet deadlines.
  • Self-driven and capable of working both independently and collaboratively.
  • Understanding of customs regulations, practices, and procedures.
  • Positive and effective interaction with colleagues, subordinates, and supervisors.

Experience:

  • Geographical knowledge is preferred.
  • Experience with Cargowise (C1) is advantageous.
  • Prior experience in the freight forwarding sector is preferred.
  • Knowledge of US Export Compliance is preferred.
  • A minimum of 2-5 years of experience managing Air Export shipments or a combination of education and relevant experience is required.