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Night Auditor

2 months ago

Tampa FL USA, United States Pyramid Global Hospitality Full time
Overview

We are seeking a highly motivated and detail-oriented individual to join our Front Desk team as a Night Auditor. This role is critical in providing exceptional customer service and ensuring a seamless guest experience during the late-night hours.

Key Responsibilities:
  • Provide warm and welcoming greetings to guests, setting the tone for a memorable stay.
  • Process guest check-ins and check-outs, ensuring accurate information and special requests are met.
  • Assist with resolving guest issues and concerns, demonstrating a commitment to recovery and WOW moments.
  • Stay knowledgeable about hotel amenities, services, and local attractions to provide informed recommendations.
  • Collaborate with hotel staff to ensure seamless communication and efficient operations.
  • Maintain accurate records and reports, adhering to established procedures.

What We Offer:

As a Night Auditor with Pyramid Global Hospitality, you will enjoy a supportive and inclusive work environment that fosters growth and development. Our company values its employees and provides a range of benefits, including comprehensive health insurance, retirement plans, and paid time off. You will also have access to ongoing training and development opportunities to help you build the skills and knowledge needed to advance your career.

Requirements:

To succeed in this role, you should possess excellent communication and interpersonal skills, with a strong ability to work independently and as part of a team. You should also be detail-oriented, organized, and able to multitask in a fast-paced environment. If you are a driven and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.