Help Desk Specialist

2 days ago


Columbia, Maryland, United States Service Experts LLC Full time

About the Role

As a Help Desk Specialist at Service Experts LLC, you will play a critical role in ensuring that customers receive prompt and effective support for their queries and issues. Your primary responsibilities will include:

  • Responding to customer inquiries via phone, email, or chat
  • Resolving customer complaints and concerns in a timely and professional manner
  • Providing product information, pricing, and promotions to customers
  • Handling billing inquiries and resolving payment issues

What We Offer

At Service Experts LLC, we are committed to providing our employees with a supportive and dynamic work environment. As a Help Desk Specialist, you can expect:

  • A competitive salary of $50,000 - $65,000 per year, depending on experience
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) retirement plan with company matching contributions
  • Ongoing training and development opportunities to help you grow your career

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application today.



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