Occupancy Clerk

3 weeks ago

Long Beach, California, United States Retirement Housing Foundation Full time
Job Summary

This entry-level clerical position assists the Occupancy Department by reviewing, recording, and maintaining data and waiting list information from new rental applications for over 125 properties and 12,000 tenants. The successful candidate will prepare letters, maintain rejected applicant files, and process departmental mail, among other tasks assigned by the Manager of Occupancy.

Key Responsibilities
  • Receive, review, and preliminarily approve project tenant applications to be added to the waitlist in accordance with project tenant selection plans.
  • Produce and monitor credit and criminal reporting for applicants, creating denial letters as requested by the Occupancy manager.
  • Respond to occupancy inquiries from applicants, providing site information and procedures for applying.
  • Maintain updates of waiting lists by coordinating information with managers regarding applicants' removals and cause of removal.
  • Sort, date, and distribute incoming mail and faxes to the Occupancy staff.
  • Verify legal citizenship through the Department of Homeland Security and provide SAVE numbers.
  • Maintain Occupancy department files, equipment, supplies, and storage needs.
  • Assist with applicant rent-up activities in new projects.
  • Assist the Occupancy department with data entry of move-ins, certifications, and HAP processing.
Requirements
  • A high school graduate or equivalent with some office experience preferred.
  • Familiarity with common office processes, including filing, handling mail, and directing telephone calls.
  • Computer literacy, including familiarity with Outlook, Word, Excel, and spreadsheets.
  • Accurate and efficient typing skills (40 wpm) for data entry, answering emails, and typing letters and other documents.
  • Excellent verbal communication for addressing applicants.
  • Organization and ability to multitask for filing and completing several clerical and administrative tasks.

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