Housekeeping Supervisor
2 days ago
At Pyramid Global Hospitality, we're dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.
Our MissionWe aim to exceed guests' expectations by genuinely creating lasting memories through our commitment to maintaining positive attitudes, providing outstanding service, and superior accommodations. Every Guest, Every Associate, Every Time.
Job SummaryThe Housekeeping Supervisor plays an integral role in ensuring that each of our customers have exceptional overnight experiences in their guest rooms. Supervisors are responsible for positive guest interactions on the floors and handling any issues in a friendly and efficient manner.
Responsibilities- Oversee the performance and cleaning standards of assigned housekeepers.
- Inspect all Guest Rooms with fellow Supervisors.
- Assist and supervise staff.
- Prioritize and direct work of staff.
- Responsible for the training of employees.
- Update room statuses throughout the day on the hotel computer system.
- Responsible for the care and cleanliness of all areas of responsibility.
- Evaluate performance of staff.
- Report deficiencies and maintenance requirements.
- Remain alert, courteous, and helpful to guests and co-workers at all times.
- Must be knowledgeable and familiar with all aspects of custodial service.
- Neat, pleasant personality.
- Ability to train staff in methods and procedures of handling equipment and cleaning products.
- Must be bi-lingual.
- Good organizational skills and detail-oriented.
- Must be able to learn basic computer functions for Room Statuses.
We offer an array of great benefits for all Abbey employees, including property discounts, on-the-job training, uniforms, recognition programs, housing options, free parking, and free employee meals through our Employee Galley.
Work EnvironmentIndoor work with hard and carpeted surfaces. Occasional outdoor work. Regulated ventilation and indoor temperature. Artificial lighting throughout the building.
Equal Opportunity EmployerWe celebrate diversity and are committed to creating an inclusive environment for all employees.
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