HVAC Sales and Service Manager

6 days ago

Williston, Vermont, United States The Source and Recruit Company Full time
About the Role

The Source and Recruit Company is seeking a highly skilled HVAC Sales and Service Manager to join our team. As a key member of our sales team, you will be responsible for driving sales growth, developing new customer relationships, and ensuring exceptional customer satisfaction.

Key Responsibilities
  • System Assessments: Conduct thorough assessments of existing customers' HVAC systems, providing detailed reports and budgetary information for future replacements.
  • Drive Sales Growth: Pursue and secure new customer service opportunities to meet revenue goals across specific market segments and geographic areas.
  • Client Relationship Management: Build and maintain strong, positive relationships with customers, ensuring their ongoing satisfaction with our services.
  • Value Proposition Communication: Clearly articulate the benefits of our services to prospective clients, aligning our offerings with their needs.
  • Proposal Preparation: Develop accurate and comprehensive customer proposals, including estimates for materials, equipment, and labor.
  • Sales Negotiation: Engage in detailed pre-sale communication to ensure scopes of work are relevant and meaningful; negotiate contracts and service agreements effectively.
  • Market Analysis: Monitor market trends and competitor activities to identify new opportunities and refine sales strategies.
  • Presentation Delivery: Prepare and deliver presentations to customers and internal staff, showcasing our capabilities and services.
  • Sales Reporting: Report sales metrics to the Service Department Manager and collaborate with Finance to ensure alignment with company goals.
  • Customer Satisfaction: Address customer concerns promptly, implementing corrective actions when necessary to maintain high levels of client satisfaction.
Requirements
  • Experience: Minimum of three years of sales experience in the HVAC/Plumbing industry, with a focus on commercial HVAC system installations.
  • Technical Proficiency: In-depth knowledge of HVAC systems and proficiency in service software and Microsoft Office programs.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to engage effectively with clients and internal teams.
  • Organizational Skills: Strong ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
  • Travel: Valid driver's license with the ability to travel to job sites in various locations.
Physical Demands & Work Environment
  • Some repetitive motion required (e.g., keyboard use).
  • Ability to navigate active construction sites and wear necessary personal protective equipment.
  • Ability to lift 30 pounds and climb ladders occasionally.
  • Work environment includes both office and construction site settings.
Benefits
  • Competitive salary and benefits package
  • Opportunities for professional development and growth
  • Inclusive and supportive work environment

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