Donation Operations Manager
1 day ago
Job Title: Donation Operations Manager
Estimated Salary: $40,000 - $60,000 per year
The Goodwill Industries of Southwest Florida is seeking a highly skilled and experienced Donation Operations Manager to lead the donation door area. The ideal candidate will have excellent customer service skills, forklift certification, and experience in retail and stock handling.
About the Job:
The primary duties of this role include overseeing the donation door area, operating a forklift, and assisting donation door attendants with the receipt, recording, and sorting of donations. The successful candidate must be able to work independently and as part of a team, have strong communication skills, and be able to lift at least 40 pounds frequently.
Responsibilities:
- Oversee the donation door area, ensuring that all donations are processed efficiently and effectively.
- Operate a forklift to transport donations and other materials within the facility.
- Assist donation door attendants with the receipt, recording, and sorting of donations.
- Maintain a clean and organized workspace, adhering to Goodwill's standards and protocols.
- Provide exceptional customer service to donors, answering questions and addressing concerns in a professional and courteous manner.
Requirements:
- Bachelor's degree or equivalent in a related field (e.g., business, logistics, supply chain management).
- At least 2 years of experience in a leadership role, preferably in a retail or warehouse environment.
- Forklift certification and experience operating heavy machinery.
- Excellent communication and interpersonal skills.
- Ability to lift at least 40 pounds frequently and occasionally up to 100 pounds.
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