Hotel Operations Manager

1 day ago


Bonita Springs, Florida, United States La Quinta Bonita Springs Full time
Job Summary

The Hotel Operations Manager at La Quinta Bonita Springs plays a crucial role in ensuring the efficient operation of the hotel, providing exceptional guest experiences, and driving revenue growth. As a key member of our management team, you will be responsible for supervising operating departments, implementing revenue generation programs, and developing managerial and hourly employees through Corporate-approved training programs.

Key Responsibilities
  • Supervise Operating Departments: Oversee the efficient operation of Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales, and Housekeeping departments in the absence of the General Manager.
  • Revenue Generation Programs: Assist the General Manager in developing and implementing revenue generation programs to drive hotel profitability.
  • Employee Development: Participate in bi-weekly one-on-ones with Department Heads to facilitate personnel development and create an environment where employees make empowered decisions to ensure guest satisfaction.
  • Financial Reports: Assist the General Manager in creating financial reports as required by the Corporate Office and meet all Corporate imposed deadlines.
  • M.O.D. Coverage: Participate in required M.O.D. coverage as scheduled.
Requirements
  • 5+ Years Progressive Experience: At least 5 years of progressive experience in a Rooms or F&B department hotel.
  • Previous Supervisory Experience: Previous supervisory experience is required.
  • Technical Skills: Proficient in Windows Operating Systems and ability to evaluate and select among alternative courses of action quickly and accurately.
  • Soft Skills: Excellent communication, problem-solving, and leadership skills.
Benefits
  • Daily Pay: Now offering Daily Pay for eligible associates.


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