Retail Operations Manager

5 days ago


Bonita Springs, Florida, United States Burlington Coat Factory Corporation Full time

Burlington Coat Factory Corporation is a dynamic and inclusive organization that values diversity and community. As a Retail Front End Supervisor, you will be an integral part of the store leadership team, working closely with Store Management to drive sales results and exceptional customer service.

Key Responsibilities
  • Supervise all store functions and associates while in the role of Manager on Duty
  • Maximize sales results through training, developing, and coaching of direct reports
  • Promote safety for both customers and associates by adhering to company guidelines
  • Cultivate a diverse culture based on teamwork and collaboration
  • Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times
  • Reinforce our company Asset Protection strategies to eliminate shortage
  • Assist in recruiting, interviewing, and onboarding new associates
  • Participate in weekly workload planning meetings
  • Drives Community Relations participation through company programs and partnerships
  • Coordinate meal and break periods and monitors schedule adherence
Requirements
  • At least 1 year of supervisory experience within an off-price, big box, or a specialty environment
  • Strong interpersonal skills with a positive and engaging attitude
  • Ability to work a full-time schedule including nights, weekends, and holidays as required
  • Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time
Benefits

We offer a competitive wage of $15-$17 per hour, flexible hours, and an associate discount. Our benefits package includes medical, dental, and vision coverage, life and disability insurance, paid time off, paid holidays, and a 401(k) plan. We are a rapidly growing brand that provides a variety of training and development opportunities for our associates to grow with us.



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