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Medical Office Receptionist
2 months ago
We are looking for a meticulous and well-organized Front Desk Coordinator to become a vital part of our client's medical practice. This role is essential for delivering outstanding patient service and ensuring the efficient operation of the office.
Key Location: Winston-Salem, NC (100% onsite)
Salary Range: $19-$22/hour (based on experience)
Primary Responsibilities:
- Welcome patients and oversee the check-in and check-out procedures, ensuring that all necessary information is gathered and documented accurately.
- Confirm insurance details, process co-payments, and calculate deductibles, addressing all patient insurance inquiries promptly and accurately.
- Manage and coordinate patient appointments, optimizing the office schedule for efficiency.
- Facilitate patient referrals, ensuring all required documentation and follow-ups are completed.
- Organize and maintain patient records and office documentation, ensuring adherence to all regulatory standards.
- Handle incoming calls, providing information, taking messages, and directing calls as necessary.
Required Qualifications:
- Experience in a medical office setting is essential.
- Expertise in managing insurance processes, including co-payments and deductible calculations.
- Strong organizational capabilities and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to multitask and effectively manage time in a dynamic environment.