Center Operations Manager
4 weeks ago
At Doctors Care/UCI Medical Affiliates, Inc., we are seeking a highly skilled and experienced Center Manager to oversee the day-to-day operations of our healthcare facilities. The successful candidate will be responsible for ensuring the delivery of high-quality patient care, fostering a positive work environment, and driving operational excellence within the center.
Key Responsibilities:- Manage and motivate a team of healthcare professionals to uphold the center's mission and vision.
- Oversee all aspects of center operations, including staffing, patient flow, and adherence to regulatory standards.
- Take ownership of center turnover and implement strategies to improve team engagement and efficiency.
- Communicate regularly with the Regional Operations Director to address issues and provide recommendations for improvement.
- Monitor patient flow to minimize wait times and ensure a positive patient experience.
- Ensure compliance with regulatory standards and credentialing requirements.
- Review financial statements and operating metrics to meet or exceed annual budget and key performance indicators.
- Act with integrity and honesty in all business transactions and implement corporate-led initiatives effectively.
- Patient Service Representative I / II
- Registered Nurse or License Practice Nurse (Non-Clinical Supervision if not a RN)
- Medical Assistant (2)
- X-Ray Technologist (Non-Clinical Supervision if not an X-Ray Technologist)
- Associate degree or equivalent work experience.
- Minimum of 3 years of experience in healthcare.
- At least 1 year of leadership experience.
- Extensive knowledge of medical terminology.
- Willingness to work flexible hours, including weekends and holidays.
- Strong interpersonal and customer service skills.
- Proficiency in project management and time management.
- Excellent verbal and written communication skills.
- Analytical mindset with the ability to interpret complex data.
- Competence in Microsoft Office applications.
- Resilience and flexibility in adapting to shifting priorities.
- Knowledge of Electronic Medical Records and healthcare technology.
UCI offers competitive compensation, great benefits, and rewarding careers.
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