Cleanliness and Service Coordinator
3 weeks ago
The Westin La Paloma Resort & Spa is seeking a seasoned Hotel Operations Manager to join our team. As a leader in the Housekeeping Department, you will be responsible for ensuring that every guest room and public space meets our high standards.
About Us:
Our resort is a 250-acre desert oasis located in the foothills of Tucson's Santa Catalina Mountains. With 487 rooms and 60,000 square feet of meeting space, we are a top choice for business and leisure travelers.
Responsibilities:
- Supervise a team of housekeepers to ensure that all areas of the resort meet our high standards.
- Conduct regular audits to ensure compliance with company policies and procedures.
- Develop and implement effective training programs to enhance staff knowledge and skills.
- Collaborate with other departments to achieve common goals and objectives.
- Provide excellent customer service by responding promptly to guest requests and resolving issues efficiently.
Requirements:
- 5+ years of experience in hotel operations, preferably in a leadership role.
- Proven track record of success in leading teams and achieving results.
- Excellent written and verbal communication skills.
- Ability to work effectively in a fast-paced environment.
Benefits:
We offer a comprehensive benefits package that includes competitive pay, medical and dental insurance, vision insurance, vacation, sick, and holiday time, pet insurance, supplemental, spousal, and child life insurance, short and long-term disability plans, and a 401(k) savings plan with matching funds.
Salary: $65,000 - $75,000 per year, depending on experience.
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