Field Application Specialist
6 days ago
At industrialEnet, we've been at the forefront of industrial-grade networking and device solutions for over two decades, serving some of North America's largest commercial, transportation, and critical infrastructure customers.
We're a people-first company that drives value through a holistic ecosystem solution mindset, combining 'Smarts and Parts' to deliver comprehensive solutions that no single provider can match.
Job OverviewAs a Field Application Engineer, you'll be the critical interface between system engineering and customer satisfaction, overseeing the physical implementation of our state-of-the-art solutions and building relationships with our industry-leading customers.
You'll have solid experience in hands-on engineering, having implemented various technological solutions for major customers and successfully supported projects from beginning to end.
Key Responsibilities- Work on multiple phases of the project lifecycle, from design through project commissioning.
- Implement hardware and software solutions at customer sites in North America.
- Contribute to driving projects to completion through a hands-on approach.
- Participate in R&D tasks, product testing, and system validation prior to installation.
- Build a strong knowledge base related to our unique technical solutions.
- Apply experience, judgment, and discretion to solve unique problems.
- Cultivate strong working relationships, both internal and external.
- Provide on-site contractor and customer training, as needed.
- Quickly troubleshoot to resolve issues.
- Bachelor's degree in Electrical Engineering, Computer Science, or Mechanical Engineering, or equivalent.
- 3-5 years' experience in a related position or industry.
- Experience with large project-based engineering work.
- Ability to travel 30% of the time, depending on project load.
- Technical proficiency in HW and SW commissioning and troubleshooting.
- Project Management skills are a plus.
- Working knowledge of networking, Cisco CCNA, or similar.
- 2D CAD/AutoCAD/Autodesk experience a plus.
- Experience working with contractors, integrators, and end users.
- Possess knowledge of basic network/electrical troubleshooting and product-specific requirements for installation.
- Familiar with networking, security camera, and ground radar configuration.
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