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Retail Sales Associate

2 months ago

Southlake, Texas, United States GNC Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate at GNC. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our clients, and driving sales growth.

Key Responsibilities
  • Customer Service: Provide outstanding customer service, answering product-based questions, and resolving customer complaints in a professional and courteous manner.
  • Product Knowledge: Demonstrate superior product knowledge and stay up-to-date on new products, promotions, and company initiatives.
  • Sales and Merchandising: Sell merchandise and interact with customers according to GNC standards, maintaining a high level of sales performance and meeting or exceeding sales targets.
  • Store Operations: Receive, check, and shelve merchandise, maintain store appearance, and complete customer transactions using the POS register system.
  • Training and Development: Participate in regular training sessions to enhance product knowledge, sales skills, and customer service abilities.
Requirements
  • Education: High School Diploma or equivalent required.
  • Age: Must be at least 18 years of age.
  • Math Skills: Basic math skills to count, add, and subtract.
  • Interpersonal Skills: Strong interpersonal skills, judgment, and ethical behavior to manage the company's assets.
  • Communication Skills: Excellent communication and customer service skills to develop a relationship-selling culture.
What We Offer
  • Paid Training: 3 weeks of paid, in-depth training to become an expert in our industry, operations, and culture.
  • Commissioned Sales: Earn commissions on sales performance.
  • Monthly Bonus Incentives: Receive monthly bonus incentives for meeting or exceeding sales targets.
Work Environment

As a Retail Sales Associate at GNC, you will work in a fast-paced retail environment, interacting with customers, and working as part of a dynamic team. You will have the opportunity to develop your skills, advance your career, and contribute to the success of our company.