Retail Sales Associate
4 weeks ago
Job Summary:
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Vuori, Inc. As a Retail Sales Associate, you will be responsible for providing an exceptional customer experience, communicating Vuori's brand values, and driving sales growth.
Key Responsibilities:
* Forge lasting relationships with customers through insightful product knowledge and a happy, optimistic outlook
* Work with the sales team to ensure each customer receives the best service possible
* Greet customers in a timely, authentic, and engaging manner
* Prepare the fitting rooms, find sizes, and provide honest, knowledgeable feedback to customers regarding merchandise style and fit
Business Objectives:
* Achieve sales goals in a team-based commission environment
* Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer
* Assist in the completion of projects while keeping the focus on customer experience
* Communicate inventory needs to support the business goal
Operations:
* Ensure the sales floor is stocked every evening
* Collaborate with management in areas of inventory management
* Ensure the retail store is cleaned on a regular basis - including floors and bathroom
* Understand and execute cash control procedures, including bank deposits and petty cash
* Assist in the implementation and maintenance of all merchandising/visual directives
* Ensure the selling floor is neat, clean, organized, and reflects the correct visual image at all times
* Identify and communicate product concerns in a timely manner
Qualifications:
* Must be available to work nights, weekends, and holidays
* Must adhere to scheduled shifts with punctuality
* Ability to develop relationships with customers and colleagues
* Ability to positively and proactively handle customer concerns
* Ability to prioritize multiple tasks in a fast-paced environment
* Ability to quickly learn new procedures and processes
* Strong organizational skills and follow-through skills
* Excellent communication and interpersonal skills
* High level of ownership, accountability, and initiative
* Eager to develop new skills and responsive to feedback
Additional Information:
* Pay Range: $15-$16, plus commission
* Benefits: Employee Discount
All your information will be kept confidential according to EEO guidelines.
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