Leasing Consultant II

1 week ago

Brockton, Massachusetts, United States WinnCompanies Full time
Leasing Consultant II Job Description

WinnCompanies is seeking a highly skilled Leasing Consultant II to join our team at Harborwalk Apartments at Plymouth Station, a residential and commercial property located in Plymouth, MA. As a Leasing Consultant II, you will be responsible for performing all day-to-day leasing and activities related to apartment rentals, move-ins, and lease renewals.

Key Responsibilities:
  • Interact with prospective and current residents to achieve maximum occupancy and provide exceptional customer service.
  • Generate and manage traffic, property tours, and leasing apartments to ensure a seamless leasing experience.
  • Qualify prospects, follow up on prospect leads, prepare lease documentation, complete move-in paperwork and procedures, and maintain applicable databases.
  • Deliver customer service that exceeds expectations for new and current residents, educating and implementing WinnCompanies programs, processes, and policies as applicable.
  • Review, prioritize, and distribute resident service requests as required, and may assist with the planning and facilitation of property events.
  • Maintain relationships with area businesses, employers, and real estate brokers to generate new business and stay current with local events and hiring trends.
  • Maintain knowledge and understanding of current and sub-markets, including competitors and customer demographics.
  • Gather appropriate documents to submit to appropriate people or third-party vendors for review and approval during the application or recertification process.
  • Remain up-to-date with federal, state, and other regulatory requirements and programs.
  • Provide guidance, support, or training to other staff members as applicable, and provide support and assistance to the Leasing Manager as needed.
Requirements:
  • High school diploma or GED equivalent.
  • 3-5 years of relevant work experience.
  • Direct leasing experience.
  • Knowledge of marketing and leasing techniques.
  • Proficiency with Microsoft Office applications.
  • Strong written and verbal communication skills.
  • Excellent customer service skills.
  • Ability to multi-task and work in a fast-paced environment.
  • Superb attention to detail.
  • Ability to work with a diverse group of people and personalities.
Preferred Qualifications:
  • Associate's degree in a business-related field.
  • Experience with RealPage property management software.
  • NALP or SHCM certifications.

WinnCompanies offers a comprehensive benefits package, including generous time off policies, 401(k) plan options, various medical, dental, and vision plan options, and more. If you are a motivated and customer-focused individual looking for a challenging and rewarding career opportunity, please apply today

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