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Service Advisor

2 months ago

Medford, New York, United States NISSAN 112 Full time

Job Summary: Nissan 112 is seeking a highly skilled and customer-focused Service Advisor to join our team.

Key Responsibilities:

  • Customer Interaction: Greet customers and assist them with any inquiries, providing exceptional service and ensuring a positive experience.
  • Service Specials: Consult with customers on applicable service specials, promoting our offerings and building trust.
  • Service Documentation: Document services declined and ask for follow-up on future service considerations, maintaining a strong relationship with customers.
  • Service Updates: Keep customers informed on completion times, service expenses, and possible changes, ensuring transparency and trust.
  • Service Delivery: Remain involved with delivery of vehicles to customers upon completion, addressing any concerns and ensuring satisfaction.
  • Concierge Support: Provide concierge support for all owner inquiries, whether by phone or in person, to ensure a positive service experience.
  • Relationship Building: Build strong relationships with customers, fostering loyalty and repeat business.

Benefits:

  • Potential Income: Up to $150K, with opportunities for growth and advancement.
  • Medical & Dental Plan: Comprehensive coverage for you and your family.
  • 401(k) Plan: Retirement savings plan with company match.
  • Paid Vacation: Time off to relax and recharge.