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Customer Service Representative

2 months ago

Kilgore, Texas, United States Planet Fitness - DMALF Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Planet Fitness - DMALF. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our members.

Key Responsibilities

  • Deliver outstanding customer service by responding to member inquiries, resolving issues, and providing a welcoming environment.
  • Build relationships with members, understanding their needs, and providing personalized support to enhance their gym experience.
  • Maintain a clean and sanitized gym environment by adhering to our high standards of cleanliness and organization.
  • Collaborate with the team to achieve sales goals, promote membership sales, and drive revenue growth.
  • Develop problem-solving skills to effectively handle difficult situations and provide solutions that meet member needs.

What We Offer

  • Opportunities for growth and development in a dynamic and supportive environment.
  • Competitive compensation and benefits package that includes a comprehensive training program.
  • A fun and inclusive work environment that fosters teamwork and camaraderie.

Requirements

  • Must be 18 years of age or older.
  • Open availability to work a variety of shifts, including weekends and holidays.
  • Ability to lift 50 pounds and perform physical tasks as needed.

Why Join Our Team?

At Planet Fitness - DMALF, we are committed to providing a supportive and inclusive work environment that allows our team members to grow and thrive. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.