Sales Associate, Seasonal Casual, Trolley Square-Williams Sonoma

2 days ago

Salt Lake, Utah, United States Williams-Sonoma Full time
About the Role

The Sales Associate - Chef provides customers with a unique shopping experience by offering exceptional customer service. Utilizing effective selling techniques and providing in-depth product knowledge in a fast-paced, specialty retail environment. Bringing Williams-Sonoma to life for our customers by making it easy for them to discover products that best suit their cooking and entertaining needs.

Key Responsibilities
  • Provide informative culinary instruction and product knowledge to create exceptional customer experiences.
  • Share product benefits and testimonials as part of each culinary activity and customer interaction on the sales floor to engage customers and drive sales.
  • Plan, prepare, and execute monthly culinary activity calendars, working within budget and meeting brand standards.
  • Ensure store adherence to Health and Safety codes and train other stores on compliance standards.
  • Support store teams with marketing and promotion of culinary programs.
  • Provide sincere, friendly, and energetic customer service by exemplifying World-Class service standards.
  • Achieve established sales and contest goals, maintaining knowledge of current sales and promotions.
  • Assist customers with special services, including gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
  • Utilize effective selling techniques to build multiple sales and increase productivity.
  • Demonstrate comprehensive product knowledge, including features and benefits.
  • Efficiently and accurately perform register transactions, such as sales, returns, and exchanges.
  • Assist in implementing and maintaining visual merchandise presentation, signage, and lighting.
  • Uphold store maintenance and cleanliness standards, straightening, cleaning, and helping maintain the stockroom as needed.
  • Process, ticket, and restock merchandise as needed.
  • Perform other duties as assigned by management.
  • Comply with all Company policies and procedures.
Why You'll Love Working at Williams-Sonoma
  • We're a successful, fast-growing company with an entrepreneurial vibe.
  • A technologically and data-driven business.
  • Competitive salaries and comprehensive health benefits.
  • We're at the forefront of tech and retail, redefining technology for the next generation.
  • We're passionate about our internal and external clients and live/breathe the client experience.
  • We get to be creative daily.
  • A smart, experienced leadership team that wants to do it right and is open to new ideas.
  • We believe in autonomy and reward taking initiative.
  • We have fun.

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