Enterprise Systems Specialist

1 week ago


Etters, United States Rite Aid Full time
Job Summary

The primary objective of this position is to ensure that system enhancements meet user acceptance goals and requirements through the development and implementation of test plans. Additional responsibilities include providing support for servicenow tickets and generating reports.

Key Responsibilities
  • Develop and implement user acceptance test plans for new enhancements to facilitate efficient execution during implementation.
  • Participate in issues meetings with FSS & IT to identify and resolve procedural issues related to pharmacy systems functionality.
  • Develop documentation to ensure best practices are followed for efficient use of pharmacy systems.
  • Coordinate testing with IT developers and quality assurance to validate results based on business requirements.
  • Work with pilot stores during the pilot phase to identify defects or issues to be resolved.
  • Provide analytical support for production issues or questions.
  • Liaise with stores to answer procedural questions and provide direction on finding additional documentation.
  • Support the proper use of new system functionality with field and corporate associates.
  • Assist in reviewing production reports to identify trends for future training or functionality updates.
Qualifications

Education: GED or Associate Degree

Experience: Pharmacy setting

Additional Requirements: Fair Chance Act compliance



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