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Assistant Manager
2 months ago
Job Summary
The Assistant Manager is a key member of the restaurant team, responsible for assisting the General Manager in managing the daily operations of the restaurant. This includes ensuring quality food, a clean and safe environment, and excellent customer service.
Key Responsibilities
- Leadership and Team Management
- Supervise and train team members to ensure they have the skills and knowledge to provide excellent customer service and maintain high-quality food and service standards.
- Develop and implement strategies to improve team performance and achieve business objectives.
- Customer Service and Quality
- Ensure that all customers receive excellent service and that their needs are met.
- Monitor and maintain high-quality food and service standards.
- Operations and Administration
- Assist the General Manager in managing the daily operations of the restaurant, including scheduling, inventory, and cash handling.
- Ensure that all restaurant policies and procedures are followed.
- Communication and Problem-Solving
- Communicate effectively with team members, customers, and other stakeholders to resolve issues and improve customer satisfaction.
- Identify and resolve problems in a timely and effective manner.
Requirements
- Education and Experience
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Minimum of six months of restaurant management experience or one year of entry-level retail management experience required.
- Skills and Abilities
- Excellent leadership and communication skills.
- Ability to work irregular hours, including nights, weekends, and holidays.
- Basic math and reading skills.
- Ability to follow directions and work with autonomy once given directions.
Working Conditions
The Assistant Manager will work in a fast-paced restaurant environment, with frequent exposure to noise, heat, and other hazards. The ability to work in a team environment and adapt to changing circumstances is essential.
Equal Employment Opportunity
DL Rogers Corp - Sonic is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees.