Global Customer Service Specialist

7 days ago


Carol Stream, Illinois, United States Tyndale House Publishers Full time

For over 60 years, Tyndale House Publishers has been helping readers understand the life-changing power of God's Word. As a Global Customer Service Specialist, you will be part of a growing team serving international customers. This role involves processing orders, answering customer inquiries, and providing support in English and Spanish.

Job Responsibilities
  • Keying orders with speed and accuracy
  • Completing shipping documents for customs
  • Staying up-to-date with changing customs requirements
  • Responding to email and phone inquiries
  • Adjusting customer accounts for shortages, overages, and billing errors
Position Requirements
  • Fluently bilingual in English and Spanish
  • Well-organized and detail-oriented
  • Proficient computer skills and basic math skills
  • Maintaining a professional attitude and presentation

The estimated salary for this position is $45,000 - $55,000 per year. If you are passionate about helping others and have excellent communication skills, we encourage you to apply.



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