Customer Service Specialist

3 weeks ago


Carol Stream, Illinois, United States Bulldog Ale House Inc Full time
Job Description

We are looking for a highly skilled Customer Service Specialist to join our team at Bulldog Ale House Inc. This role involves providing exceptional customer service and ensuring a memorable dining experience for our patrons.

Key Responsibilities
  • Serve food and beverages in a timely and friendly manner, ensuring the highest level of satisfaction for our customers.
  • Prepare room for dining by setting tables with linens, glasses, and silverware, and replenishing condiments and utensils as needed.
  • Maintain a clean and organized workspace, adhering to sanitation and safety policies to prevent accidents and maintain a healthy environment.
  • Communicate effectively with kitchen staff and colleagues to ensure seamless execution of orders and prompt delivery of food and beverages.
Requirements and Qualifications
  • Proven experience in customer-facing roles, demonstrating excellent communication and interpersonal skills.
  • Able to work efficiently in a fast-paced environment, maintaining composure under pressure.
  • Strong knowledge of menu items, ingredients, and preparation methods, with ability to answer questions and provide recommendations.
  • Familiarity with cash handling procedures and ability to process transactions accurately.
Salary and Benefits
  • Estimated annual salary: $52,500, based on location and experience.
  • Ongoing training and development opportunities to enhance your skills and career progression.
  • A dynamic and supportive work environment that encourages teamwork and collaboration.


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