Customer Service Liaison

2 days ago


Mansfield, Ohio, United States Grassroots Talent Solutions Full time

We are seeking a talented and customer-focused individual to join our team as a Customer Service Representative at Grassroots Talent Solutions.

Salary: $17-23 per hour, depending on skills and qualifications.

Job Description:

In this exciting role, you will be the key component in providing excellent customer service by creating world-class customer experiences for customers with broken appliances. Your primary responsibilities will include answering incoming calls, responding to customer emails and chats, scheduling in-home service appointments with our trained Appliance Repair Technicians, and effectively communicating with customers to ensure they understand appointment times and services needed.

Required Skills and Qualifications:

  • High school diploma or equivalent
  • Good telephone communication skills
  • Basic computer and data entry skills
  • Previous office experience is a plus

Benefits:

  • Paid time off of up to 2 weeks per year
  • Health benefits offered after 90 days of employment
  • A fun team environment with opportunities for growth and advancement within the company

Ongoing Training: You don't even have to know how to fix appliances We'll provide you with the ongoing training you need to excel in this role.



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