Senior AI Consultant

4 weeks ago


Milpitas, California, United States Genpact Full time

Job Title: Principal AI Consultant and ServiceNow Developer

About the Role

Genpact is seeking a highly skilled Principal AI Consultant and ServiceNow Developer to join our team. As a key member of our implementation project team, you will be responsible for delivering solutions that meet the needs of our clients.

Key Responsibilities

  1. Consult with internal customers on industry and ServiceNow best practices.
  2. Develop Integration components through REST.
  3. Manage ServiceNow instance upgrade and performance/security related tasks.
  4. Drive continuous improvements of our implementation methodology and service offerings based on customer experiences.

Requirements

  1. BE in Computer Science, Information Systems Management, Computer Engineering, or an equivalent combination of education and/or experience.
  2. Hands-on experience with agile methodologies.
  3. Exposure to AngularJS/React framework or experience on Service Portal/UI Builder.
  4. Familiarity with SOA technologies including REST, SOAP.
  5. Expertise with HTML technologies including HTML, CSS, Bootstrap.
  6. Exposure to AI/ML technologies and LLM models is a plus.
  7. Experience in coding, object-oriented and modularized software.
  8. Demonstrated success completing complex projects, on time.
  9. Demonstrated aptitude for learning new technologies quickly.
  10. Proven experience as a key technical resource leading the development of solutions.
  11. Demonstrated ability to influence and consult around all key technical decisions during project delivery.
  12. Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity.

Preferred Qualifications

  1. Proven team player and team builder.
  2. Strong communication skills (both written and verbal).
  3. Experience in designing and developing applications on the ServiceNow platform.

About Genpact

Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Equal Opportunity Employer

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.



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