Systems Administrator

4 weeks ago


Las Cruces, New Mexico, United States General Dynamics Information Technology Full time
Job Summary

As a Systems Administrator at General Dynamics Information Technology, you will be responsible for managing the functionality and efficiency of a group of computers running on one or more operating systems. This role requires a strong understanding of all the different systems that are monitored in the help desk and the Tier level responsibilities for the systems.

Key Responsibilities

Provide IT Service Management functions and first level troubleshooting to all customers.

Use procedures to perform identification, troubleshooting, and diagnosis of failures and restore system capability to operations.

Analyze, diagnose, and isolate failures to hardware.

Directly replace or coordinate replacement of hardware failures.

Collect data for proper escalation and resolution by Tier 2/3.

Perform network management services to include: monitoring network device health and status, monitoring network performance and utilization optimization.

Perform OS monitoring, Commercial of the Shelf (COTS) software monitoring, custom software monitoring, resource memory allocation, etc.

Perform modifications to authorized user lists, user profiles, and file system maintenance.

Understand all ITSM processes and document work accurately and effectively through the use of a ticketing system.

Perform visual inspections of hardware and document/report all findings.

Understand the Program Service Level Agreements (SLA) to ensure proper completion of work within timelines.

Manage account requests and provide account management responsibilities for personnel on numerous systems.

Know all functional leads and technicians for all the managed systems by the program.

Understand local site command and hierarchy.

Know POC's for systems that the Program does not have responsibility for.

Interface with customers and government officials.

Requirements

1+ years of directly related experience in systems administration and analysis.

UNIX/LINUX System Administration - Preferred

Windows System Administration - Preferred

Shift work (Panama Schedule - 12 hours/day for a total of 7 days over 2 week period)

Candidate must possess appropriate and current DoD Information Assurance (IA) Certification to be considered for employment; either valid CompTIA Security+ CE OR CCNA-Security certification. Security+ CE Certification preferred. In addition, candidate must attain the required DoD 8570 Computing Environment (CE) Certification within six (6) months of Hire Date.

Due to the sensitive nature of the work being done for this government client, all candidates must hold a TS/SCI with Polygraph.

What We Offer

Full-flex work week to own your priorities at work and at home

401K with company match

Comprehensive health and wellness packages

Internal mobility team dedicated to helping you own your career

Professional growth opportunities including paid education and certifications

Cutting-edge technology you can learn from

Rest and recharge with paid vacation and holidays

Salary Range

The likely salary range for this position is $61,844 - $83,672. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.


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