Massage Therapist

{"FUNCTION": "As a Massage Therapist at Winston Hospitality, Inc., you will provide exceptional massage therapy services to our guests, promoting relaxation, reducing stress, and improving overall well-being.

Responsibilities:

* Ensure complete guest satisfaction by delivering personalized massage experiences
* Greet guests and recommend suitable therapies and treatments
* Perform a range of massage and body treatment services, adhering to protocols
* Obtain client health history through intake forms, assessing problems and conditions, and consulting with clients on recommended treatments
* Record detailed SOAP notes for all clients, including contraindications, allergies, medications, formulations, and treatment preferences
* Educate clients on spa/salon therapies and services
* Pursue daily sales goals, including retail sales to achieve and maintain a retail to service sale ratio
* Complete side work, open and closing duties as directed by the supervisor
* Provide high-quality treatments addressing each individual client's needs
* Perform massage, body treatments, and hand and foot treatments
* Stay up-to-date on current licensing changes and abide by all rules and regulations associated with licensure
* Demonstrate punctuality, professionalism, and be a self-starter
* Maintain a well-groomed appearance in uniform
* When not with a guest, stay busy with complimentary chair massages, greeting hotel guests, helping with spa laundry, or cleaning and organizing the spa
* Follow all spa standard operating procedures (SOP)
* Maintain orderliness, cleanliness, and presentation of the retail area, salon, spa, and lounge
* Attend all meetings and training required of your department or the company in general
* Other duties as assigned

TECHNICAL EXPERIENCE:

* Therapists need to be experienced with the following equipment and services or be willing to be trained in them:

• Swedish Massage
• Chair Massage
• Deep Tissue Massage
• Hot Stone Massage
• Pregnancy Massage
• Reflexology
• Body Scrubs
• Body Wraps
• Hand and Foot Treatments
• Electric Massage Tables
• Stone Warmers
• Hot Towel Cabinets
• Massage Table Warmers
• Hydraulic Tables
• Portable Massage Tables and Chairs
• Paraffin Heaters
• Heat Packs
• Essential Oils

EDUCATION AND QUALIFICATIONS:

* High school diploma or GED equivalent
* Massage Therapist license
* Prior experience in retail, hospitality, or salon/spa industry strongly preferred

REQUIREMENTS:

* Current Massage Therapist license with the State of Oklahoma
* Prefer 2+ years experience as a massage therapist in a hotel/resort spa
* Must be trained in CPR Certification and/or First Aid Training preferred
* Ability to sell and educate clients on products and treatments
* Must have schedule availability to include evenings, weekends, and holidays
* Must understand and maintain confidentiality in all circumstances
* Ability to handle 6+ hours of appointments per work shift
"}

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