Healthcare Customer Service Representative

3 weeks ago


Lexington, Kentucky, United States Credit Solutions LLC Full time
About Credit Solutions LLC

Credit Solutions LLC is a leading provider of tailored Extended Business Office (EBO) Solutions and Bad Debt Recovery services throughout the United States.

Job Summary

We are seeking a highly skilled and empathetic Healthcare Customer Service Representative to join our dynamic team. As a key member of our organization, you will be the first point of contact for our patients, providing exceptional customer service and resolving medical balances.

Key Responsibilities
  • Provide outstanding customer service to patients over the phone, actively listening to their concerns and resolving billing issues in a timely and professional manner.
  • Negotiate and collect payments from patients, ensuring accurate and efficient resolution of outstanding balances.
  • Utilize strong communication and problem-solving skills to resolve complex billing issues and provide a positive experience for patients.
  • Work collaboratively with internal teams to ensure seamless communication and resolution of patient concerns.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience, preferably in a healthcare setting.
  • Experience in healthcare billing and finance, with a strong understanding of HIPAA regulations.
  • Ability to learn new software quickly and adapt to changing priorities.
What We Offer
  • A competitive wage starting at $12-$13/hour, plus benefits.
  • Paid time off, holiday pay, company-paid life insurance, a 401k plan, health benefits, vision, and dental benefits.
  • Flexible schedules, including three options: M-F 8:00 am - 5:00 pm, 8:30 am - 5:30 pm, and 9:00 am - 6:00 pm.
  • Opportunities to participate in and support charitable organizations.
  • Monthly employee activities and recognition.
About You

We are looking for a team player with professional communication skills, a positive can-do attitude, and a passion for helping others. If you have experience in customer service and healthcare billing and finance, and are eager to make a difference in the community, we encourage you to apply.



  • Lexington, Kentucky, United States Customer Direct Full time

    Customer Care Agent Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Agent. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through various communication channels.Key Responsibilities:Provide superior customer service...


  • Lexington, Kentucky, United States Customer Direct Full time

    Customer Care Agent Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Agent. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through various communication channels, including phone, email, and chat.Key...


  • Lexington, Kentucky, United States CS Ltd Full time

    {"title": "Healthcare Customer Service Representative", "description": "At CS Ltd, we are seeking a skilled Healthcare Customer Service Representative to join our team. As a key member of our organization, you will play a vital role in assisting patients in resolving their medical balances.As a Healthcare Customer Service Representative, you will be the...


  • Lexington, Kentucky, United States CS Ltd Full time

    {"title": "Healthcare Customer Service Representative", "description": "At CS Ltd, we are seeking a skilled Healthcare Customer Service Representative to join our team. As a key member of our organization, you will play a vital role in assisting patients in resolving their medical balances.As a Healthcare Customer Service Representative, you will be the...


  • Lexington, Kentucky, United States CS Ltd Full time

    About CS LtdCS Ltd is a leading provider of extended business office (EBO) solutions and bad debt recovery services throughout the United States. With a commitment to excellence, we strive to allocate the best resources to achieve the best results for our clients.Our MissionWe believe that our employees are our most valuable asset. Our mission is to provide...


  • Lexington, Kentucky, United States Credit Solutions LLC Full time

    Job DescriptionAbout Credit Solutions LLCCredit Solutions LLC is a leading provider of extended business office (EBO) solutions and bad debt recovery services throughout the United States. With a commitment to excellence, we strive to allocate the best resources to achieve the best results for our clients.Job SummaryWe are seeking a skilled and empathetic...


  • Lexington, Kentucky, United States Credit Solutions LLC Full time

    About Credit Solutions LLCCredit Solutions LLC is a leading provider of extended business office (EBO) solutions and bad debt recovery services throughout the United States. With a commitment to excellence, we strive to allocate the best resources to achieve the best results for our clients.Job DescriptionWe are seeking a highly skilled and empathetic...


  • Lexington, Kentucky, United States Credit Solutions LLC Full time

    Job DescriptionAbout Credit Solutions LLCCredit Solutions LLC is a leading provider of extended business office (EBO) solutions and bad debt recovery services. Our company is dedicated to delivering exceptional results for our clients through our talented team of professionals.Job SummaryWe are seeking a highly skilled and empathetic Bilingual Healthcare...


  • Lexington, Kentucky, United States Credit Solutions LLC Full time

    About Credit Solutions LLCCredit Solutions LLC is a leading provider of tailored Extended Business Office (EBO) Solutions and Bad Debt Recovery services throughout the United States.Job SummaryWe are seeking a highly skilled and empathetic Bilingual Healthcare Customer Service Representative to join our dynamic team. As a key member of our organization, you...


  • Lexington, Kentucky, United States The University of Kentucky Full time

    Job Summary:We are seeking a dependable and experienced front office customer service representative to represent The University of Kentucky DME business in a professional and courteous manner in all interactions with patients and other healthcare professionals.Key Responsibilities:Provide exceptional customer service to patients and healthcare...


  • Lexington, Kentucky, United States CS Ltd Full time

    About CS LtdCS Ltd is a leading provider of extended business office solutions and bad debt recovery services. Our team of professionals is dedicated to delivering exceptional results for our clients.Job Title: Healthcare Customer Service RepresentativeWe are seeking a highly skilled and compassionate Healthcare Customer Service Representative to join our...


  • Lexington, Kentucky, United States CS Ltd Full time

    About CS LtdCS Ltd is a leading provider of extended business office solutions and bad debt recovery services. Our team of professionals is dedicated to delivering exceptional results for our clients.Job Title: Healthcare Customer Service RepresentativeWe are seeking a highly skilled and compassionate Healthcare Customer Service Representative to join our...


  • Lexington, Kentucky, United States Workoo Technologies Full time

    {"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a highly skilled Customer Service Representative to join our team at Workoo Technologies. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues in a timely...


  • Lexington, Kentucky, United States Credit Solutions LLC Full time

    About Credit Solutions LLCCredit Solutions LLC is a leading provider of extended business office (EBO) solutions and bad debt recovery services. Our team is dedicated to delivering exceptional results for our clients, and we're seeking a highly skilled Bilingual Healthcare Customer Service Representative to join our team.Job SummaryWe're looking for a...


  • Lexington, Kentucky, United States University Of Kentucky Full time

    Job Summary:The University of Kentucky is seeking a highly skilled and dedicated Customer Service Representative to join our Medical Contact Center team. As a key member of our team, you will be responsible for providing exceptional customer service to patients and families, while also ensuring the smooth operation of our call center.Key...


  • Lexington, Kentucky, United States University Of Kentucky Full time

    Job Summary:The University of Kentucky is seeking a highly skilled and dedicated Customer Service Representative to join our Medical Contact Center team. As a key member of our team, you will be responsible for providing exceptional customer service to patients and families, while also ensuring the smooth operation of our call center.Key...


  • Lexington, Kentucky, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeWe are seeking enthusiastic candidates to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for providing exceptional customer service to our customers, answering phone calls, and processing orders.About the JobAs a Customer Service Representative, you will be the...


  • Lexington, Kentucky, United States SiteOne Landscape Supply Full time

    Customer Sales & Service RepresentativeWe are seeking a knowledgeable and energetic Customer Sales & Service Representative to deliver exceptional customer experiences. As a key member of our team, you will be responsible for serving commercial and residential customers with passion and dedication.Key Responsibilities:Provide exceptional customer service and...


  • Lexington, Kentucky, United States Domino's Franchise Full time

    **Job Summary**Domino's Franchise is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.**Key Responsibilities:**Operate all equipment and machinery...


  • Lexington, Kentucky, United States University of Kentucky Full time

    Job SummaryWe are seeking a dependable, full-time, self-motivated, experienced front office customer service representative to represent the University of Kentucky DME business in a professional and courteous manner in all interactions with patients and other healthcare professionals.The successful person in this position will be organized, have excellent...