Technical Support Associate

3 days ago


Alexandria, Ohio, United States JobsRUs Full time
Job Overview

JobsRUs.com. is seeking a Technical Support Associate for our client in Alexandria, OH.

Compensation and Benefits

Weekly Pay: $19.00/Hour
Benefits Available

Job Responsibilities

We are looking for a skilled individual to join our Field Services Team as a Technical Support Associate. This role will involve communicating with customers in an open and helpful manner, organizing and triaging customer issues, and providing solutions to resolve problems. Our virtual and hands-on classroom training enables fast learning and fosters an environment where you can stretch yourself and make an impact.

Key Skills and Qualifications
  • PC skills, basic electronic skills, and specific hardware and operating system familiarity
  • Ability to perform essential functions of the job with or without a reasonable accommodation
Working Conditions

Prolonged travel with driving several hours per day is required. You will be carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance. The position also requires bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size.

You will be willing to be trained on and operate small-scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches.



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