Sales and Customer Experience Specialist

5 days ago


Sacramento, California, United States NMI Group Full time

NMI Group is seeking a highly motivated individual to fill the role of Service Ambassador. As a Service Ambassador, you will be responsible for delivering exceptional customer service and supporting the sales team in achieving their goals.

The successful candidate will have a proven track record of providing excellent customer service, handling complaints, and resolving issues efficiently. They will also possess strong communication skills, both written and verbal, and be able to maintain a positive representation of the company at all times.

Key responsibilities of the Service Ambassador role include:

  • Initiating and completing sales and customer service processes
  • Maintaining accurate records of sales orders and customer interactions
  • Providing regular updates to the Sales Representative team on goals and progress
  • Handling customer complaints and resolving issues efficiently

Estimated salary: $48,000 - $65,000 per year.



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