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Azure Incident Management Specialist

2 months ago

Las Vegas, New Mexico, United States Smart IT Frame LLC Full time

Position: Azure Incident Management Specialist

Company: Smart IT Frame LLC

Job Overview:

We are in search of a proficient Incident Management Specialist with a strong focus on Azure technologies. The ideal candidate will possess a robust background in incident management, cloud administration, and Agile methodologies.

Key Responsibilities:

  • Facilitate the prioritization, planning, and management of project backlogs.
  • Identify potential risks and implement mitigation strategies to achieve project milestones.
  • Administer Azure services effectively within the operational framework.
  • Act as the primary contact for infrastructure triages and various technical issues.

Essential Qualifications:

  • Extensive experience in Azure administration and incident management.
  • Proven ability to resolve complex technical challenges efficiently.
  • Strong knowledge of Agile practices and experience leading Agile teams.
  • Familiarity with the unique requirements of the cruise industry.

Additional Responsibilities:

  • Lead the design and execution of Azure-based solutions aligned with business goals.
  • Ensure the security and performance of Azure environments through diligent oversight.
  • Enhance project delivery through Agile methodologies and team collaboration.
  • Promote innovation by exploring and implementing cutting-edge technologies.
  • Maintain compliance with industry standards and regulations.
  • Document technical processes and maintain architecture diagrams.
  • Provide mentorship to junior team members, fostering a culture of growth.
  • Coordinate with stakeholders to gather and translate requirements into technical specifications.
  • Monitor project progress and ensure alignment with budgetary constraints.
  • Facilitate effective communication between technical and non-technical teams.

Experience Required: Minimum of 15 years in relevant fields.