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Client Relations Coordinator

2 months ago

Oconomowoc, Wisconsin, United States Silgan Containers Mfg Corp Full time
What we provide:
  • A competitive compensation package reflective of your experience, education, specialized skills, performance, market conditions, and job location.
  • A thorough benefits program that includes health insurance with a prescription coverage, dental and vision plans, life and accidental death insurance, health savings accounts, and both short and long-term disability insurance.
  • Additional perks encompass innovative wellness initiatives, telehealth services, pet coverage, employee support programs, discounts for employees, and more.
  • Three weeks of paid time off along with ten recognized holidays, which we encourage you to utilize.
  • A 401(k) retirement savings plan featuring a 6% employer matching contribution.
  • We prioritize your growth through training, professional development opportunities, and tuition reimbursement as necessary.
  • Silgan fosters a culture of advancement and growth, with this role offering pathways for promotion.
  • We celebrate achievements with catered meals, monthly birthday celebrations, site engagement days, and more.
  • Opportunities to engage in local community service and volunteer initiatives.
Your responsibilities:
  • You will represent Silgan to our clientele, which includes some of America's most esteemed brands.
  • Actively listen to and acknowledge customer inquiries and requests, communicating in a courteous and concise manner while building and nurturing strong relationships.
  • Collaborate with Silgan's clients and our internal teams to effectively identify current and future requirements.
  • Manage order processing, maintain demand forecasts, and facilitate product movement through the supply chain from our facilities to our clients.
  • You will serve as the primary contact, ensuring effective and proactive communication with both internal and external stakeholders on all matters.
  • Address and resolve order fulfillment issues.
  • Organize, analyze, and report relevant data.
  • Oversee customer accounts, assisting our accounts payable and receivable teams to ensure timely payments.
Qualifications:
  • An associate degree with one year of relevant experience or a high school diploma with two or more years of experience in customer service or inside sales.
  • Strong communication, time management, and problem-solving abilities.
  • A commitment to teamwork and achieving shared objectives.
  • Intermediate to advanced proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
About us:
  • We are the largest producer of metal food packaging in the United States.
  • A company dedicated to sustainability by minimizing our carbon footprint, partnering with like-minded suppliers, and offering recyclable products.
Join a culture that recognizes and celebrates achievements. This is Silgan Containers.

The ideal candidate will work in the office five days a week, demonstrate a willingness to learn, and seek opportunities for growth within the organization.

This position requires on-site work, located in the office five days per week.

DISCLAIMER

The above job description is intended to outline the general nature and level of work being performed; it is not meant to be an exhaustive list of all responsibilities, duties, and skills required for the position.

All job requirements are subject to potential modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This job description does not imply that these are the only duties to be performed by the employee in this position. Employees will be required to follow any other job-related instructions and perform other job-related duties as requested by their supervisor in compliance with Federal and State Laws.

Requirements represent minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an "at-will" basis.

Silgan is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, or the presence of a disability that would not prevent the performance of essential job duties with or without reasonable accommodation of any other protective status.

Silgan maintains a drug-free workplace.