Senior Patient Care Coordinator
3 days ago
UnitedHealth Group is a leader in health care services, serving communities across the country. We're proud to offer a collaborative environment that strives for excellence, nurtures respect, and ensures high-quality care delivery to our patients.
Key Responsibilities:- Verify patient insurance coverage and eligibility using computer-based patient registration/scheduling systems.
- Update demographic, insurance, and other patient information.
- Collect and post patient co-payments and other outstanding balances.
- Generate and track patient encounter forms.
- Review patient encounter forms for completeness and resolve any discrepancies.
- Maintain records and make daily cash deposits as assigned.
- Receive and address patient-care related telephone calls.
- Provide routine information on procedures and standard policies, referring matters to appropriate personnel.
- Identify problem-related priorities and respond to emergency needs by contacting physicians/providers within guidelines.
- Resolve patients' questions regarding clinic schedules and billing concerns.
- Document appropriate information in computer systems.
- Prepare patient charts and ensure completeness.
- Update and maintain the Telephone Message System (TMS) in computer systems.
- Follow through on requests and distribute messages to appropriate providers or others for action.
- Enter new referrals or ensure existing referral numbers are linked in the system to meet managed care requirements.
- Provide patient education regarding managed care plans and referral processes.
- Answer patients' referral questions, concerns, and provide available options.
- Work collaboratively with primary care practices, patients, and specialty practices to process outgoing referrals prior to scheduled visits.
- Follow up with practices that do not issue referrals or obtain referrals in a timely manner.
- Complete and maintain patient schedules, scheduling and coordinating patient visits, medical procedures for both inpatients and outpatients.
- Communicate with patients regarding all information related to scheduled appointments.
- Notify providers, patients, and others of changes such as new scheduling, re-scheduling, no-shows, emergency appointments, and add-ons.
- Maintain recall lists and communicate with patients as appropriate.
- May escort patients to examination rooms and chaperone patients as required.
- May process standard and non-standard business office administrative paperwork.
- Follow up with personnel outside the medical office to expedite timely action and alleviate or report delays as appropriate.
- Provide guidance to departmental personnel in medical offices on administrative policies and procedures.
- Comply with health and safety requirements and regulatory agencies.
- Comply with established departmental policies, procedures, and objectives.
- Enhance professional growth and development through educational programs, seminars, and other opportunities.
- Attend various meetings, conferences, and seminars as required or directed.
- Perform other similar and related duties as required or directed.
We offer a comprehensive benefit program, performance rewards, and a management team committed to your success. Some of our offerings include:
- Competitive base pay
- Full and comprehensive benefit program
- Performance rewards
- Management team committed to your success
- Paid Time Off
- 8 Paid Holidays
- Medical Plan options
- Health Spending Account or Health Savings Account
- Dental, Vision, Life, and AD&D Insurance
- Short-term disability and Long-term Disability coverage
- 401(k) Savings Plan
- Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: http://uhg.hr/uhgbenefits
Requirements:- High School Diploma/GED (or higher)
- 2+ years of hospital and/or patient registration and/or clinic experience
- Additional specialized medical secretarial/medical office training preferred
- Superior customer service skills, including the ability to multi-task and resolve patient concerns in a timely manner
- Ability to think critically and exercise sound judgment
- Excellent communication, interpersonal, and organizational skills
- Familiarity with various software applications, such as Microsoft Word, Outlook, Excel, etc.
- EPIC experience
-
Senior Patient Care Coordinator
2 weeks ago
Oconomowoc, Wisconsin, United States UnitedHealth Group Full timeJob SummaryWe are seeking a highly skilled and experienced Patient Care Coordinator Team Lead to join our team at UnitedHealth Group. As a key member of our healthcare operations team, you will be responsible for coordinating patient care services, managing patient records, and ensuring seamless communication between healthcare providers and patients.Key...
-
Senior Patient Care Coordinator
1 week ago
Oconomowoc, Wisconsin, United States UnitedHealth Group Full timeJob SummaryWe are seeking a highly skilled and experienced Patient Care Coordinator Team Lead to join our team at UnitedHealth Group. As a key member of our healthcare operations team, you will be responsible for coordinating patient care services, managing patient records, and ensuring seamless communication between healthcare providers and patients.Key...
-
Senior Patient Care Coordinator
2 weeks ago
Oconomowoc, Wisconsin, United States UnitedHealth Group Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Patient Care Coordinator to join our team at UnitedHealth Group. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare providers.Key ResponsibilitiesVerify patient insurance coverage and...
-
Patient Care Coordinator
2 weeks ago
Oconomowoc, Wisconsin, United States Optum Full timeOpportunities with OptumProHealth Care is proud to be a leader in healthcare services, serving Waukesha County and the surrounding areas for over a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion, and innovation. Be part of a collaborative environment that...
-
Patient Care Coordinator Associate
1 month ago
Oconomowoc, Wisconsin, United States UnitedHealth Group Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Care Coordinator Associate to join our team at UnitedHealth Group. As a Patient Care Coordinator Associate, you will play a vital role in supporting the delivery of high-quality patient care in our Emergency department, admitting, switchboard, and information desk areas.Key...
-
Patient Care Coordinator Associate
1 week ago
Oconomowoc, Wisconsin, United States UnitedHealth Group Full timeOpportunities with ProHealth CareProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for over a century.Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion, and innovation.Be part of a collaborative environment...
-
Care Coordinator
2 weeks ago
Oconomowoc, Wisconsin, United States Rogers Behavioral Health Full timeJob SummaryWe are seeking a highly skilled and compassionate Care Coordinator to join our team at Rogers Behavioral Health. As a Care Coordinator, you will serve as a patient advocate and point of contact when a recommendation for care is received. Your primary responsibility will be to ensure successful navigation from program recommendation to admission...
-
Patient Service Coordinator
4 weeks ago
Oconomowoc, Wisconsin, United States Advocate Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Advocate Health. In this role, you will be responsible for ensuring a smooth and efficient patient experience, from check-in to check-out.Key ResponsibilitiesGreet and check in patients, ensuring accurate and complete information.Collect...
-
Patient Service Coordinator
2 weeks ago
Oconomowoc, Wisconsin, United States Advocate Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Advocate Health. In this role, you will be responsible for ensuring a smooth and efficient patient experience, from check-in to check-out.Key ResponsibilitiesGreet and check in patients, ensuring accurate and complete information.Collect...
-
Patient Service Coordinator
3 weeks ago
Oconomowoc, Wisconsin, United States Advocate Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Advocate Health. In this role, you will be responsible for ensuring a smooth and efficient patient experience, from check-in to check-out.Key ResponsibilitiesGreet and register patients, ensuring accurate and complete information is...
-
Certified Nursing Assistant
4 weeks ago
Oconomowoc, Wisconsin, United States ProHealth Care Full timeAbout the RoleWe are seeking a compassionate and skilled Certified Nursing Assistant to join our team at ProHealth Care. As a CNA, you will play a vital role in providing high-quality patient care and support to our patients and their families.Key ResponsibilitiesProvide direct patient care, including assistance with daily living activities, medication...
-
Certified Nursing Assistant
4 weeks ago
Oconomowoc, Wisconsin, United States ProHealth Care Full timeAbout the RoleWe are seeking a compassionate and skilled Certified Nursing Assistant to join our team at ProHealth Care. As a CNA, you will play a vital role in providing high-quality patient care and support to our patients and their families.Key ResponsibilitiesProvide direct patient care, including assistance with daily living activities, medication...
-
Clinical Care Coordinator
2 weeks ago
Oconomowoc, Wisconsin, United States Numotion Full timeAbout the RoleWe are seeking a highly skilled Clinical Care Coordinator to join our team at Rogers Behavioral Health. As a key member of our multidisciplinary team, you will play a critical role in ensuring that patients receive the highest level of care and support.Key ResponsibilitiesConduct thorough interviews with prospective patients to gather...
-
Occupational Therapist
5 days ago
Oconomowoc, Wisconsin, United States Watertown Health Care Center Full timeOccupational Therapist Job DescriptionWe are seeking a highly skilled Occupational Therapist to join our team at Watertown Health Care Center.Key Responsibilities:Conduct comprehensive patient evaluations to assess their physical and cognitive abilities.Develop and implement personalized treatment plans to enhance patients' daily functioning and...
-
Occupational Therapist
3 weeks ago
Oconomowoc, Wisconsin, United States Watertown Health Care Center Full timeWe are seeking a highly skilled Occupational Therapist to contribute to the success of our team at Watertown Health Care Center. Responsibilities: Conduct thorough patient evaluations to assess their physical and cognitive abilities. Develop and implement personalized treatment plans to enhance patients' daily functioning and independence. Document patient...
-
Occupational Therapist
4 weeks ago
Oconomowoc, Wisconsin, United States Watertown Health Care Center Full timeWe are seeking a skilled Occupational Therapist to contribute to our team at Watertown Health Care Center.Responsibilities:* Conduct thorough patient evaluations to assess their physical and cognitive abilities.* Develop and implement personalized treatment plans to enhance patients' daily functioning and independence.* Maintain accurate and detailed records...
-
Registered Nurse
4 weeks ago
Oconomowoc, Wisconsin, United States Rogers Behavioral Health Full timeJob SummaryWe are seeking a highly skilled Registered Nurse to join our team at Rogers Behavioral Health. As a Registered Nurse, you will play a critical role in providing exceptional patient care and contributing to the success of our healthcare team.Key ResponsibilitiesCollect and analyze patient data to inform treatment plans and ensure optimal patient...
-
Registered Nurse
2 weeks ago
Oconomowoc, Wisconsin, United States Rogers Behavioral Health Full timeJob Title: Registered NurseWe are seeking a highly skilled and compassionate Registered Nurse to join our team at Rogers Behavioral Health. As a Registered Nurse, you will play a vital role in providing exceptional patient care and support to individuals with mental health and addiction challenges.Key Responsibilities:Provide direct patient care, including...
-
Clinical Dietitian II
2 weeks ago
Oconomowoc, Wisconsin, United States ProHealth Care Full timeJob SummaryWe are seeking a highly skilled Clinical Dietitian II to join our team at ProHealth Care. As a Clinical Dietitian II, you will play a vital role in providing medical nutrition therapy to patients in our outpatient settings. This is an excellent opportunity to work with a talented team of healthcare professionals and make a meaningful impact on the...
-
Licensed Practical Nurse
4 weeks ago
Oconomowoc, Wisconsin, United States Watertown Health Care Center Full timeJob SummaryWe are seeking a skilled Licensed Practical Nurse to join our team at Watertown Health Care Center. As an LPN, you will play a vital role in providing high-quality patient care and contributing to a positive and supportive work environment.ResponsibilitiesConduct comprehensive health assessments for residents and develop individualized care plans...
