Customer Experience Associate

2 weeks ago


Los Alamitos, California, United States AAA Full time
Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate at AAA. This role involves providing exceptional service to our members and customers, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Greet all members and customers, determine their needs, and provide Legendary Service.
  • Provide DMV vehicle license, registration, and notary services.
  • Meet sales and service goals and earn incentives for multiple AAA products and services.
  • Prepare and provide TripTik travel routings, marked road maps, tour books, and other travel-related materials.
  • Make hotel and car rental reservations for members and provide travel destination information.
Requirements:
  • Excellent communication and interpersonal skills.


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