Retail Customer Service Representative
6 days ago
EZCORP is a leading provider of pawn loans in the United States and Mexico. We are passionate about customer service and our Team Members.
Job SummaryWe are currently hiring for Retail Customer Service Representatives (Pawn Brokers) to join our team. As a member of our customer service team, you will provide a friendly, courteous, and respectful environment that continues to set EZCORP apart from the competition.
Key Responsibilities- Provide excellent customer service by greeting customers, interacting with customers in person and on the phone
- Process sales, loans, and extensions
- Perform opening and closing store procedures
- High school diploma or GED
- Minimum 1 year of customer service experience, cashier, or retail experience
- Excellent communication and interpersonal skills
- Work well independently and as member of a team
- Ability to multitask
- Competitive wages
- Monthly uncapped bonus potential paid on store and individual performance
- Comprehensive health insurance package
- Great working hours
- 401(k) with company match
- Generous paid time off
- Holiday pay
- Store discount
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