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Application Support Specialist

2 months ago

Farmington, Michigan, United States Softcom Systems Inc Full time
Job Description

We are seeking a highly skilled Application Support Specialist to join our team at Softcom Systems Inc. As a key member of our technical support team, you will be responsible for providing expert-level support for our clients' applications.

Key Responsibilities:

  • Provide technical expertise in Oracle development, support, analysis, design, installation, migration, and Zudy development and support.
  • Analyze and troubleshoot complex customer issues on production environments.
  • Develop and implement solutions to improve application performance and efficiency.
  • Collaborate with cross-functional teams to resolve technical issues and improve overall system performance.
  • Stay up-to-date with the latest technologies and trends in the industry.

Requirements:

  • 8 years of overall technical expertise in Oracle development support analysis design installation migration and 3 years of experience on Zudy Development and support.
  • Experience with MS SQL backend packages and procedures, scheduling of jobs through cron jobs, and analysis of complex customer issues.
  • Expertise in performance tuning and query optimization, automation of daily production data change jobs, and daily production DB data extracts.
  • Experience with AWS cloud computing, EC2, VPC, S3, Cloud Formation, Elastic Beanstalk, RDS, Route53, and Cloud Front.
  • Proficiency in REST API, webhook technologies, C plugins, and Crystal Reports.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.