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Delivery Specialist

2 months ago

Houston, Texas, United States Orion Group Full time

Job Summary:

The Release Manager is accountable for the overall successful delivery of a given release, including driving and facilitating release processes, overall release timeline, and managing risks and dependencies across the release.

This role may also provide support by acting as a Sub-Process Owner, in support of the Opportunity to Cash process domain, during the initiate and solution confirmation phases.

Key Responsibilities:

  • During initiate and confirm phases, align with Solution Architects and perform ongoing monitoring for external dependencies, across process domains.
  • Develop a preliminary view of the project plan and scope for each release, in addition to a risk analysis to planned timeline.
  • Function as a Sub-Process Owner, in support of process initiatives and process alignment activities in the Opportunity to Cash process domain.
  • Participate in the scheduling and design of solution confirmation and template design workshops.
  • Drive the release process and cadence while collecting and reporting on release metrics, in alignment with Value Realization Lead. Based on lessons learned, continuously monitor and improve subsequent release plans.
  • Provide guidance and coaching to delivery teams, seeking to mitigate risks and escalate issues, as appropriate.
  • Serve as a communication liaison between deployment teams, while overseeing the cutover and deployment to production. It is imperative to understand and monitor expectations of senior leadership and project stakeholders.
  • Own and drive the release planning process, ensuring site preparedness for release.

Requirements:

  • Bachelor's degree in management science, operations, business analytics, or statistics required; Master's degree in business analytics or operations management preferred.
  • 5 to 10+ years combined experience in Business Planning/Analysis, Quality, Manufacturing/Product Design Environment, Supply Chain, Project Management, Operations, or Business Process Realignments, with proven skills as a project manager on multiple full life cycle implementations.
  • Excellent understanding of business systems/processes and/or ERP systems, with the ability to understand and demonstrate knowledge of data mining, statistical, and/or data mining methods and tools, with proven process improvement and data analytics skills.
  • Strong problem-solving and troubleshooting skills, with the ability to exercise mature judgment and meet overall program plan and timelines.
  • Excellent leadership and managerial skills to lead/manage/mentor matrix teams in multiple geographies, with the ability to engage and manage senior-level relationships.
  • Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint).
  • Applicants must be authorized to work for any employer in the U.S. without restriction. For this position, we are not sponsoring or taking over sponsorship of an employment visa at this time.
  • Must be able to pass pre-employment drug screen and background check.