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Bookstore Operations Manager
2 months ago
We are seeking a dedicated individual to lead our Charisma Team in managing resources that support various ministry initiatives, events, and programs with a focus on excellence. This role is pivotal in fostering a collaborative environment that encourages engagement and growth among our congregants throughout their spiritual journey.
Position Summary:
The primary responsibility of the BookStore Leader is to oversee Strategic Leadership, Financial Management, and Operations Management, while enhancing customer service, sales, inventory oversight, marketing, merchandising, and volunteer involvement within the church's bookstore.
Key Responsibilities:
The BookStore Leader will be accountable for:
Strategic Leadership
- Formulating and implementing strategies that align bookstore initiatives with ministry objectives and the plans of ministry leaders.
- Collaborating with ministry leaders to forecast bookstore requirements and optimize inventory control.
- Partnering with Communications and Media to reinforce messaging.
Financial Management
- Overseeing inventory management and making final decisions on product selections based on projected needs.
- Working with relevant personnel to facilitate the purchasing process.
- Managing cash flow to ensure compliance with financial protocols.
- Processing transactions accurately across various payment methods.
- Handling cash transactions and providing change as needed.
Operations Management
- Planning and executing store campaigns, including the aesthetic setup of the physical store.
- Leading inventory management and fulfilling physical count expectations, including procurement and organization of new products.
- Creating a welcoming atmosphere through exceptional customer service.
- Facilitating effective communication to support bookstore objectives.
- Assisting ministry leaders by coordinating volunteer training and promoting engagement.
Qualifications:
- Proven ability to engage with diverse individuals.
- Experience in leading volunteer teams.
- Demonstrated capacity for learning and completing required training programs.
- Efficiently handling sales in varying traffic conditions.
- Effective communication skills with guests, volunteers, and staff.
- Availability to work Sundays and some evenings as necessary.
Education and Experience:
- High school diploma or equivalent.
- A minimum of 2 years in cash management, ensuring accurate financial records.
- A minimum of 2 years in a leadership role with volunteers.
- A minimum of 2 years in retail or customer service environments.
Physical Requirements:
- Ability to stand for extended periods, engage in walking, bending, and occasional lifting of boxes up to 40 lbs.
