Pool Operations Manager

3 weeks ago


Laughlin, Nevada, United States Golden Route Operations Full time
Job Summary:

As a key member of the Golden Route Operations team, we are seeking a highly motivated and experienced Assistant Pool Manager to join our Pool department. The successful candidate will be responsible for assisting with the day-to-day operations and direct supervision of assigned activities within the Pool department. This includes overseeing the overall department, including Lifeguards and Pool Attendants, and ensuring daily operations and experiences meet guest expectations.

Key Responsibilities:

• Assist in the hiring, training, evaluation, development, and disciplining of departmental employees

• Act as a liaison between line staff and departmental leadership to ensure leadership is aware of any challenges with job performance, staffing levels, and/or job tasks

• Address any guest concerns by providing guest service recovery

• Assist with scheduling all pool and ensuring proper coverage and labor costs are within budget

• Order all necessary supplies and equipment for Pool

• Assist with overseeing cabana rental and revenues from rentals

• Assist with processing Pool team member payroll daily

• Handle all elevated guest complaints, problem payments, and food & beverage service issues at the pool outlets

• Run various reports, including system closing reports

• Oversee cabana/daybed purchases online and walk-ins

• Ensure compliance with all applicable gaming laws and company internal controls, policies, and procedures, Title 31, and federal regulations, if they apply to the position

• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards

Requirements:

• Proven experience providing high-level guest service

• Minimum of two years of previous experience in a pool environment preferred

• Previous pool operations management experience

• Knowledge managing staff, pool operations, budgeting, training, scheduling, and pool safety

• Ability to write routine reports and correspondence

• Efficient use of computers, including but not limited to Word and Excel

• Excellent guest service skills

• At least 21 Years of Age

• High School Diploma or Equivalent required

• Ability to effectively communicate in English, both written and verbal

• Obtain and maintain all work cards as required by the company

• Verify right to work in the United States

• Work Cards

• CPR & First Aid Certification

• Lifeguard Certification

Work Environment:

The ideal candidate will be able to work in a fast-paced environment and be able to multitask with ease. They will also be able to communicate effectively with guests and team members, and provide outstanding guest service in a timely manner. The work environment will include indoor and outdoor settings, with exposure to extreme hot and cold temperatures, bright flashing lights, and slippery surfaces.

  • Laughlin, Nevada, United States Golden Route Operations Full time

    Job Summary:As an Assistant Food and Beverage Manager at Golden Route Operations, you will be responsible for the day-to-day operations of our food outlets. This includes supervising team members, managing inventory, and ensuring excellent guest service.Key Responsibilities:• Assist in the hiring, training, and development of departmental employees•...

  • EVS Porter

    3 weeks ago


    Laughlin, Nevada, United States Golden Route Operations Full time

    Job Summary:As an EVS Porter with Golden Route Operations, you will be responsible for maintaining the cleanliness and organization of our hotel and casino facilities. This role requires attention to detail, strong work ethic, and the ability to work effectively in a fast-paced environment.Key Responsibilities:• Clean and maintain all casino/hotel public...


  • Laughlin, Nevada, United States Avi Resort and Casino Full time

    Avi Resort and Casino seeks a seasoned professional to lead its Slot Department as Director of Slot Operations. This key role requires a strategic thinker with expertise in slot machine performance, financial management, and team leadership.Key Responsibilities:Develop and implement slot floor layouts to maximize revenue and customer comfortManage department...


  • Laughlin, Nevada, United States Avi Resort and Casino Full time

    About the PositionThe Director of Slot Operations at Avi Resort and Casino is a key leadership role responsible for overseeing the Slot Department. This position requires a strong leader who can provide guidance and direction to a team of 40 plus employees. The ideal candidate will have a minimum of 10 years of experience in Slot Operations and 5 years of...

  • Project Director

    3 weeks ago


    Laughlin, Nevada, United States Avi Resort and Casino Full time

    Job Summary:The Project Chief will be responsible for the direct management, overall development, coordination, and management of staff to obtain optimum results in tribal employment and development initiatives.Key Responsibilities:Review financial statements and management reports and budgets for compliance with ACE Board objectives.Board of Directors and...


  • Laughlin, Nevada, United States MSCCN Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Clerk to join our team at MSCCN. As a key member of our hotel operations team, you will be responsible for providing exceptional guest service, managing front desk operations, and ensuring a seamless experience for our guests.Key ResponsibilitiesGuest Service: Greet and register...


  • Laughlin, Nevada, United States Arizona Department of Economic Security Full time

    Beverage Service Job OverviewThe Beverage Service Specialist is responsible for ensuring that beverage service is efficient and to the highest standard. This role involves following all operating procedures, including safety and health procedures, in accordance with company standards. The Specialist will assist the Beverage Manager in selecting, training,...


  • Laughlin, Nevada, United States Arizona Department of Economic Security Full time

    Job SummaryAs a skilled Beverage Service Coordinator, you will be responsible for ensuring that beverage service is efficient and meets the highest standards. Your role will involve following all operating procedures, including safety and health protocols, in accordance with company standards. You will assist the Beverage Manager in selecting, training,...


  • Laughlin, Nevada, United States The Burks Companies Full time

    Job OverviewThe Burks Companies, Inc. is seeking a skilled Housekeeping Dispatcher to join our team. As a key member of our housekeeping operations, you will be responsible for scheduling and coordinating the work activities of our Guest Room Attendants and Hotel Housemen.Key Responsibilities:Schedule and coordinate the work activities of Guest Room...


  • Laughlin, United States Golden Route Operations Full time

    Job Summary:We are seeking a highly skilled and experienced Pool Operations Manager to join our team at Golden Route Operations. As a key member of our Pool department, you will be responsible for assisting with the day-to-day operations and direct supervision of assigned activities. This includes overseeing the overall department, including Lifeguards and...

  • Pool Attendant

    4 weeks ago


    Laughlin, United States Golden Route Operations Full time

    Job Summary:As a Pool Server with Golden Route Operations, you will provide exceptional beverage and food service to our guests at the poolside and cabanas. Your primary responsibility will be to ensure timely and efficient service, maintaining a clean and welcoming environment for our guests.Key Responsibilities: Present menus and suggest beverages and food...

  • Pool Server

    6 months ago


    Laughlin, United States Golden Entertainment Full time

    Description:Summary: Provides timely beverage and food service in a friendly and courteous manner at the assigned areas, including poolside and cabanas. Keep assigned areas clean and empty of glasses, cups, bottles, trash and dishes, while constantly looking for service opportunities. Essential Functions and Responsibilities: Presents menus, suggests...


  • Laughlin, United States G2G Management Full time

    Restaurant Manager Job DescriptionJob Summary:This role is responsible for supporting the General Manager in the day-to-day operations of the restaurant, including increasing sales, meeting profit objectives, and ensuring guest satisfaction.Key Responsibilities:Support the General Manager in developing restaurant operating plans that align with company and...


  • Laughlin, United States Golden Route Operations Full time

    Job Summary:As a member of our Emergency Response Team, you will provide a highly visible and professional armed response to our property, complementing our existing security programs. You will act as a visual deterrent, intervene and respond to all levels of security and potential emergency situations, including acts or threats of violence, emergencies, and...


  • Laughlin, United States Golden Route Operations Full time

    Job Summary:We are seeking a skilled Bartender to join our team at the Laughlin Event Center. As a Bartender, you will be responsible for mixing and serving alcoholic and non-alcoholic beverages to our guests. You will also be responsible for maintaining a clean and organized workspace, as well as providing exceptional customer service.Key Responsibilities:...


  • Laughlin, United States Golden Route Operations Full time

    City Laughlin State NV Shift Varies Type of Shift Full Time Department Food & Beverage Banquet & Catering Supervisor Aquarius (Laughlin, NV) Description: Summary: Responsible for assisting the banquet department in all areas of operations up to and including supervision of the captains and servers, specifically in the development and...


  • Laughlin, United States Golden Route Operations Full time

    Job Summary:We are seeking a skilled Bartender to join our team at the Laughlin Event Center. As a Bartender, you will be responsible for mixing and serving alcoholic and non-alcoholic beverages to our guests. You will also be responsible for maintaining a clean and organized workspace, as well as providing exceptional guest service.Key Responsibilities: Mix...


  • Laughlin, United States Dotty's Full time

    Description The Hotel Operations Supervisor is responsible for registering and assigning rooms to guest, issuing room keys (cards), transmitting and receiving messages, keeping records of occupied rooms and guest accounts, making and confirming reservations, and presenting statements and collecting payments from departing guest. Responsible for day-to-day...

  • Sales Manager

    6 months ago


    Laughlin, United States Avi Resort and Casino Full time

    About the Organization It is the intent of the Avi Resort and Casino, a wholly owned subsidiary of the Fort Mojave Indian Tribe, to abide by applicable Federal Equal Employment Opportunity laws consistent with Indian Preference Laws and in conformity with the Fort Mojave Tribal Employment Rights and Ordinances.All applicants are considered on the basis of...

  • Sales Manager

    5 months ago


    Laughlin, United States AVI RESORT AND CASINO Full time

    About the Organization It is the intent of the Avi Resort and Casino, a wholly owned subsidiary of the Fort Mojave Indian Tribe, to abide by applicable Federal Equal Employment Opportunity laws consistent with Indian Preference Laws and in conformity with the Fort Mojave Tribal Employment Rights and Ordinances. All applicants are considered on the basis of...

  • Sales Manager

    2 weeks ago


    Laughlin, United States Avi Resort and Casino Full time

    About the Organization It is the intent of the Avi Resort and Casino, a wholly owned subsidiary of the Fort Mojave Indian Tribe, to abide by applicable Federal Equal Employment Opportunity laws consistent with Indian Preference Laws and in conformity with the Fort Mojave Tribal Employment Rights and Ordinances. All applicants are considered on the basis of...

  • Sales Manager

    2 weeks ago


    Laughlin, United States Avi Resort and Casino Full time

    About the Organization It is the intent of the Avi Resort and Casino, a wholly owned subsidiary of the Fort Mojave Indian Tribe, to abide by applicable Federal Equal Employment Opportunity laws consistent with Indian Preference Laws and in conformity with the Fort Mojave Tribal Employment Rights and Ordinances. All applicants are considered on the basis of...

  • Food Server-Bubba Gump

    6 months ago


    Laughlin, United States Landry's Full time

    Overview A Server's primary responsibility is to ensure exceptional dining experiences for guests. You will be the face of the restaurant, interacting directly with customers to take orders, provide menu recommendations, and deliver food and beverages promptly and accurately. A friendly and professional demeanor, attention to detail, and ability to...

  • Food Server-Saltgrass

    3 months ago


    Laughlin, United States Landry's Full time

    Overview A Server's primary responsibility is to ensure exceptional dining experiences for guests. You will be the face of the restaurant, interacting directly with customers to take orders, provide menu recommendations, and deliver food and beverages promptly and accurately. A friendly and professional demeanor, attention to detail, and ability to...


  • Laughlin, United States Landry's Full time

    Overview FOOD SERVER-SALT GRASS RESTAURANT A Server's primary responsibility is to ensure exceptional dining experiences for guests. You will be the face of the restaurant, interacting directly with customers to take orders, provide menu recommendations, and deliver food and beverages promptly and accurately. A friendly and professional demeanor, attention...

  • Food Server-Bubba Gump

    5 months ago


    Laughlin, United States Golden Nugget Hotels & Casinos Full time

    Overview: A Servers primary responsibility is to ensure exceptional dining experiences for guests. You will be the face of the restaurant, interacting directly with customers to take orders, provide menu recommendations, and deliver food and beverages promptly and accurately. A friendly and professional demeanor, attention to detail, and ability to...


  • Laughlin, United States Avi Resort and Casino Full time

    About the OrganizationThe Avi Resort and Casino, a wholly owned subsidiary of the Fort Mojave Indian Tribe, is committed to upholding Federal Equal Employment Opportunity laws and conforming to the Fort Mojave Tribal Employment Rights and Ordinances.All applicants are considered based on their ability to perform the job without regard to individual race,...


  • Laughlin, United States Caesars Entertainment Full time

    Job DescriptionJOB SUMMARY: The C-Store Clerk provides excellent customer service and actively promotes the selling of merchandise, operates a cash register, and handles all payment transactions for purchase. The C-Store Clerk receives, unpacks, folds, and puts away the daily deliveries of merchandise. He or she employs selling techniques required for the...

  • IT Technician II

    3 months ago


    Laughlin, United States Avi Resort and Casino Full time

    About the Organization It is the intent of the Avi Resort and Casino, a wholly owned subsidiary of the Fort Mojave Indian Tribe, to abide by applicable Federal Equal Employment Opportunity laws consistent with Indian Preference Laws and in conformity with the Fort Mojave Tribal Employment Rights and Ordinances. All applicants are considered on the basis of...