Airport Operations Manager

2 weeks ago


Syracuse, New York, United States Hertz Full time
About the Role

We are seeking a highly skilled and experienced Airport Operations Manager to join our team at Hertz. As a key member of our operations team, you will be responsible for directing the daily activities of frontline employees, ensuring maximum performance through superior operational leadership and strong communication.

Key Responsibilities
  • Lead and support processes to meet and exceed customer expectations
  • Responsible for daily operations, fleet availability, and revenue generation
  • Pro-actively drive the sales process to create a dynamic, customer-focused zone commercial organization
  • Champion productivity improvements and ensure employees follow the Standards of Work
  • Actively engage in effective communication plans to build employee engagement
Requirements
  • High School Diploma required, Bachelor's Degree preferred
  • 1-3 Years prior experience in customer service or operations
  • Results orientation, ability to direct and motivate teams
  • Knowledge of customer service resolution practices, excellent communication techniques, and people management
About Us

Hertz is one of the largest worldwide airport general use vehicle rental companies, operating the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations. We champion and celebrate a culture of diversity and inclusion, taking affirmative steps to promote employment and advancement opportunities.



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