Manufacturing Sales Representative
2 days ago
APCT is seeking a highly skilled Inside Sales Representative to join our team. As a key member of our sales team, you will be responsible for developing and maintaining open communication with customers, outside sales force, and APCT production teams.
Key Responsibilities- Quote PCBs from drawings or information supplied.
- Follow up on daily quotes and ensure timely delivery.
- Book and maintain orders, ensuring accurate order entry.
- Generate and accurately interpret reports to support sales efforts.
- Resolve issues concerning manufacturability of products and coordinate with manufacturing to ensure on-time delivery.
- Collaborate with the Quality Team to address customer concerns and quality issues.
- Work closely with front-end engineering to ensure accurate and timely product release.
- Develop and solicit new accounts, with or without the assistance of outside sales.
- Manage customer inquiries and provide exceptional customer service.
- Maintain a safe, neat, and orderly work area and complete all internal departmental documentation accurately.
- Understanding of customer and industry requirements.
- Ability to work in a fast-paced, high-pressure environment and prioritize multiple tasks.
- Excellent communication skills, with an emphasis on customer service and telephone communication techniques.
- Proficient computer skills and ability to learn new software.
- Five or more years' experience working in an inside sales environment, preferably in the PCB industry.
APCT is a leading manufacturer of high-reliability printed circuit boards, with 6 manufacturing sites across North America. We offer a dynamic and challenging work environment, with opportunities for growth and development.
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