Logistics Operations Supervisor
2 weeks ago
Overview:
We are seeking a Logistics Operations Supervisor to join our dynamic team.
Summary:
At Hire Velocity, we recognize that our employees are our greatest asset.
We are looking for individuals who are eager to contribute positively to our team's success.
We will equip you with the necessary tools and training to thrive, and we take pride in offering the benefits and rewards expected from a leading organization.
We believe that enjoyment in the workplace stems from discipline and a passionate commitment to excellence. Our diverse workforce embodies core values that foster a vibrant work environment. If you enjoy a fun atmosphere and are motivated to shape your financial future, this opportunity may be an excellent match for you.As a Logistics Operations Supervisor, strong communication and interpersonal skills are essential.
Your responsibilities will include daily interactions with clients and team members, overseeing specific departmental functions and personnel, confirming schedules, ensuring appropriate assignments to subcontractors, serving as a resource of knowledge, assisting in logistics operations, and coordinating video calls with clients as necessary.
This role demands substantial customer service experience.Compensation: $55,000-$60,000
Duties:
Warehouse oversight
Lead the team for the Dallas Logistics Center
Address escalated customer inquiries and concerns
Supervise work orders and provide detailed job instructions to subcontractors
Monitor subcontractor schedules
Be available as a resource to assist subcontractors and clients
Requirements:
Proven leadership abilities
Exceptional customer service skills, both written and verbal
Ability to manage customer issues calmly and effectively
Detail-oriented
Highly organized
Strong time-management capabilities
Proficient in Microsoft Office
Willingness to learn and adapt
Capability to utilize industry-specific software (comprehensive training provided)
A positive, proactive attitude
*Travel required for this position - 50%
Preferred:
Experience in the flooring industry
Excellent telephone communication skills
Bilingual capabilities
Benefits:
Health Insurance
Simple IRA (similar to a 401K)
Dental Insurance
Vision Insurance
Supplemental Insurance (Accident, Critical Illness, etc.)
Life Insurance
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