Background Screening Customer Service Representative
2 days ago
**Job Overview**
San Antonio Retail Merchants Assoc is seeking a highly skilled and detail-oriented Background Screening Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients by answering product and service questions, resolving issues, and delivering high-quality background screening reports.
**Estimated Salary:** $40,000 - $60,000 per year
**Key Responsibilities:**
- Maintain turnaround time expectations based on internal and state policies.
- Verify all products related to background screening by performing background scrub or verification procedures.
- Communicate with clients as needed regarding the status of pending reports and/or provide clarifying information.
- Utilize best practices and accuracy training to deliver quality reports to clients.
**Requirements:
- A high school diploma or GED is required.
- Minimum typing skills of 40-50 wpm are required.
- Professional customer service skills, including phone etiquette and conflict resolution.
**Benefits:** Our company offers a competitive salary, excellent benefits package, and opportunities for professional growth and development.
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San Antonio, Texas, United States San Antonio Retail Merchants Assoc Full timeJob SummaryThe San Antonio Retail Merchants Association seeks a diligent and detail-oriented Background Screening Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for delivering exceptional customer service while ensuring the accuracy and timeliness of background screening reports.Key...
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San Antonio, Texas, United States San Antonio Retail Merchants Assoc Full timeJob OverviewThe San Antonio Retail Merchants Association is seeking a highly skilled and detail-oriented individual to fill the role of Background Screening Customer Service Representative. This full-time position will be responsible for providing exceptional customer service while ensuring accurate and timely preparation of background screening reports.Key...
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San Antonio, Texas, United States San Antonio Retail Merchants Assoc Full timeAbout the RoleWe are seeking an experienced and results-driven individual to join our team as a Background Screening Customer Service Representative. This is a fantastic opportunity to work with a reputable organization and contribute to the delivery of high-quality background screening services.ResponsibilitiesPrepare accurate and timely background...
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