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Blood Collection Specialist

2 months ago

Newport News, Virginia, United States Samaritan Health Services Full time
  • POSITION OVERVIEW
    • The Blood Collection Specialist is responsible for obtaining blood specimens from both inpatients and outpatients. This role includes identifying improperly collected or processed samples and managing physician requests for laboratory analyses. The specialist represents the laboratory with professionalism towards patients, hospital personnel, and medical staff.
  • DEPARTMENT OVERVIEW
    • The laboratory teams at Samaritan Health Services are tasked with analyzing samples that may encompass blood, bodily fluids, and tissues to assist in diagnosing various medical conditions that require attention. Laboratory tests are conducted for hospital inpatients and emergency room cases around the clock. Additionally, testing is performed on specimens from outpatient and clinic visits. All laboratories within Samaritan Health Services are certified by the U.S. Centers for Medicare and Medicaid Services under the Clinical Laboratory Improvement Amendments Act (CLIA) and accredited by the College of American Pathologists (CAP).
  • QUALIFICATIONS AND EDUCATION
    • A high school diploma or equivalent is mandatory.
    • Certification in Healthcare Provider Level BLS is required.
    • Completion of an accredited Phlebotomy Training Program or a minimum of one (1) year of recent phlebotomy experience is necessary, or participation in Samaritan's Phlebotomy Training Program.
    • Phlebotomist Certification is preferred.
  • SKILLS AND ABILITIES
    • Analytical Skills: Proficient in collecting and evaluating data, solving issues, and making informed decisions using logical methodologies.
    • Customer Service: Knowledgeable in customer service principles within the healthcare sector, including needs assessment, quality service standards, and customer satisfaction evaluation.
    • Conflict Resolution: Capable of addressing conflicts proactively and constructively, with the skills to manage complaints and negotiate mutually beneficial outcomes.
    • Time Management: Adept at organizing, planning, and prioritizing tasks to meet deadlines while managing multiple responsibilities in a fast-paced environment.
    • Compliance Monitoring: Skilled in assessing personal and team performance against established regulatory standards and understanding licensure requirements.
    • Training and Communication: Able to convey technical information effectively and conduct presentations for clients and new staff.
  • PHYSICAL REQUIREMENTS
    • Must be capable of performing various physical tasks, including lifting, bending, and standing for extended periods, as required by the nature of the role.