Zendesk Platform Lead
2 days ago
Compass Group USA is the leading foodservice management company in North America, providing services to various industries, including hospitality, education, and healthcare.
Job OverviewWe are looking for a skilled Technical Support Operations Manager to oversee the day-to-day operations of our Zendesk instances. The ideal candidate will have a solid understanding of Zendesk standard methodologies and functionality.
Key Responsibilities- Configure and customize Zendesk to meet critical initiatives.
- Lead multiple user setup, profiles, and roles.
- Design and implement processes, including integrations to other applications.
- 3-5 years of experience as a Zendesk Administrator.
- Certifications like Zendesk Administrator are preferred.
- Experience with programming languages and integrations is desired but not required.
- Strong data management abilities.
The estimated salary for this position is $90,000 - $110,000 per year, depending on qualifications and location.
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