U-Haul Storage Team Member

1 week ago


Roanoke, Virginia, United States U-Haul Full time
As a Storage Customer Service Representative at U-Haul, you will play a vital role in providing exceptional customer service and supporting facility operations. In this role, you will be responsible for handling phone inquiries, showing storage units, explaining rental agreements, and preparing contracts. You will also perform routine property cleanup, minor repair work, and ensure vacant storage units are clean and available for new customers.

Key Responsibilities:
  • Support site manager with facility operations
  • Answer phone inquiries from active and prospective customers
  • Show storage units and explain rental agreements
  • Prepare rental contracts
  • Perform routine property cleanup and minor repair work

Requirements: To be successful in this role, you must have excellent communication skills, a driver's license with a clean driving record, and availability to work weekends and holidays. Additionally, you must be able to lift up to 50 pounds and work in a fast-paced environment.

Benefits: U-Haul offers a competitive salary, paid holidays, vacation, and sick days, health insurance, dental and vision plans, and 401(k) savings plan. We also offer opportunities for advancement and professional development through our U-Haul University program.

Physical Demands: The work requires some physical exertion, including long periods of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving up to 50 pounds assisted or unassisted.

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