Storage Facility Manager

7 days ago


Roanoke, Virginia, United States Public Storage Full time
Public Storage: A Leader in Self-Storage Industry

We are seeking a highly motivated Customer Service-Self Storage Manager to join our team. As a key member of our property management team, you will be responsible for managing multiple storage facilities and providing exceptional customer service.

The successful candidate will have the opportunity to earn an estimated $57,000 per year based on 40 hours of work per week, with the potential for performance-based bonuses. This figure is calculated based on the average salary range for similar positions in the self-storage industry and assumes the individual has relevant experience and skills.

Responsibilities:
  • Assess customer storage needs and provide personalized solutions, including selling packing and moving supplies.
  • Conduct daily storage unit inspections to ensure inventory and availability, maintaining high levels of customer satisfaction.
  • Audit cash drawers and make bank deposits, ensuring accurate financial reporting.
  • Make reminder and collection calls when required, prioritizing effective communication with customers.


Physical Requirements:
  • Ability to transport, lift, or move items weighing up to 35 pounds, as needed.
  • Frequent walking and standing within the facility, with occasional climbing of stairs and opening of large doors.
  • Performing routine cleaning and maintenance tasks, such as sweeping, mopping, and exterior grounds upkeep.


Requirements:
  • Successful candidates typically come from customer-facing roles in retail, restaurants, fast food, or other service-oriented environments.
  • Possess a valid driver's license and utilize personal vehicle for travel between work locations and work-related tasks (mileage reimbursement available).


Benefits:
  • Flexible and full-time schedules between 9:30 am and 6 pm (weekends until 5 pm), allowing for work-life balance.
  • Eligibility for full-time benefits after working an average of 20+ hours, including medical, dental, vision, 401k with match, paid time off, sick time, and flex spending.
  • Company-paid life insurance, accidental death insurance, and exclusive vendor discounts.
  • Mileage reimbursement for work-related travel.
  • On-site company housing opportunities at select locations (performance and tenure requirements apply).


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