Customer Service Representative
2 days ago
We are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at Valvoline Instant Oil Change. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and promoting our products and services.
Key Responsibilities- Provide top-notch customer service to our guests, addressing their needs and concerns in a professional and courteous manner.
- Offer personalized recommendations for oil change options and additional services, utilizing product knowledge and expertise.
- Participate in ongoing training and development programs to enhance product knowledge, services, and company knowledge.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Ensure a safe and clean work environment, adhering to company policies and procedures.
- High school diploma or equivalent required; some college or vocational training preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
- Ability to lift up to 50 pounds and stand for extended periods.
- Willingness to work in a fast-paced environment and adapt to changing situations.
- English fluency in reading, writing, and speaking.
- Competitive hourly rate of $18.75.
- Paid on-the-job training and opportunities for advancement.
- Flexible scheduling and a supportive work environment.
- Access to a comprehensive benefits package, including medical, dental, and vision coverage.
- 401(k) retirement savings plan with 100% match up to 5%.
We are an equal opportunity employer and welcome applicants from diverse backgrounds. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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