Customer Service Representative

1 month ago


Canandaigua, New York, United States Valvoline Instant Oil Change Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at Valvoline Instant Oil Change. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and promoting our products and services.

Key Responsibilities
  • Provide top-notch customer service to our guests, addressing their needs and concerns in a professional and courteous manner.
  • Offer personalized recommendations for oil change options and additional services, utilizing product knowledge and expertise.
  • Participate in ongoing training and development programs to enhance product knowledge, services, and company knowledge.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Ensure a safe and clean work environment, adhering to company policies and procedures.
Requirements
  • High school diploma or equivalent required; some college or vocational training preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Ability to lift up to 50 pounds and stand for extended periods.
  • Willingness to work in a fast-paced environment and adapt to changing situations.
  • English fluency in reading, writing, and speaking.
What We Offer
  • Competitive hourly rate of $18.75.
  • Paid on-the-job training and opportunities for advancement.
  • Flexible scheduling and a supportive work environment.
  • Access to a comprehensive benefits package, including medical, dental, and vision coverage.
  • 401(k) retirement savings plan with 100% match up to 5%.

We are an equal opportunity employer and welcome applicants from diverse backgrounds. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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