Assistant Branch Manager

3 days ago


Marietta, Georgia, United States Heights Finance Full time
Job Summary

We are seeking a highly motivated and experienced professional to join our team as an Assistant Branch Manager at Heights Finance. As a key member of our branch operations team, you will be responsible for supporting all aspects of branch operations, including lending, personnel supervision, and collections.

The ideal candidate will have a strong background in customer service, sales, and collections, with a proven track record of success in a fast-paced environment. You will be responsible for processing loan applications, educating customers on our product offerings, and working with past due customers to bring their accounts current.

In addition to your technical skills and experience, you will possess excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management. If you are a self-motivated and goal-oriented individual who is passionate about delivering exceptional customer service and driving business growth, we encourage you to apply for this exciting opportunity.

Responsibilities
  • Process loan applications and determine customer eligibility
  • Educate and upsell customers on our product offerings, including loan options and insurance products
  • Work with past due customers to bring their accounts current through collection calls
  • Promote new loans to both existing and new customers through solicitation calls
  • Assist the Branch Manager in all facets of branch operations and step in as a backup manager when needed
Requirements
  • 1-2 years of experience in the consumer finance, lending, or banking industries
  • Customer service mindset and experience in sales, collections, and/or lending
  • Exceptional multitasking skills and effective time management
  • Prior experience in supervisory roles in customer service or sales preferred
  • High School diploma or equivalent; higher education such as associate or bachelor's degree is a plus
What We Offer
  • Uncapped monthly bonus opportunities
  • Medical, dental, and vision insurance effective day 1
  • 401K with some company match
  • Paid Time Off
  • Employee Relief Fund
Why Work with Us

At Heights Finance, we are committed to providing our employees with a supportive and dynamic work environment that fosters growth and development. We offer a competitive compensation package, comprehensive benefits, and opportunities for advancement. If you are a motivated and experienced professional who is passionate about delivering exceptional customer service and driving business growth, we encourage you to apply for this exciting opportunity.



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