Client Care Specialist
4 weeks ago
We are seeking a highly skilled Client Care Specialist to join our team at ABConsulting BK NYC LLC.
Salary and BenefitsThe estimated annual salary for this position is $60,000 - $80,000, depending on experience. Our company offers a comprehensive benefits package, including health insurance, paid time off, and professional development opportunities.
Job ResponsibilitiesThe Client Care Specialist will be responsible for managing the intake process for new clients, including initial assessments and documentation. This role requires strong communication and interpersonal skills to coordinate with clients, caregivers, and healthcare professionals. The specialist will also utilize home care systems to enter and maintain client information, verify client eligibility and insurance coverage, and schedule initial home visits and follow-up appointments.
Required Skills and QualificationsTo be successful in this role, the ideal candidate should have 1-3 years of experience as an Intake Coordinator, preferably in a home care setting. Strong understanding of the home care process and familiarity with HHA Exchange are essential. Excellent organizational and multitasking abilities, proficiency in Microsoft Office, and ability to work independently and as part of a team are also required.
Additional InformationThis is a challenging yet rewarding opportunity for a dedicated professional to make a difference in the lives of our clients. If you are passionate about providing exceptional customer service and support, we encourage you to apply.
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